Strategic Major Account Manager

Charter Communications; Milwaukee (WI); On-site; USD 85,000 - 125,000; Full time

Job summary

Spectrum is seeking a Strategic Major Account Manager in Milwaukee to drive growth for complex enterprise clients with voice, video, and data solutions. You will build tailored business plans, position Spectrum as a trusted advisor, and lead long-term account strategies across multiple touchpoints.

You will conduct needs analyses, present proposals, and collaborate with Sales, Engineering and Marketing teams to ensure client success while traveling to client sites as needed.

Qualifications

• 3+ years of sales experience exceeding revenue goals.
• Read, write, speak and understand English.
• Strong understanding of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks.
• Proven product and technical knowledge.
• Effective relationship building, networking, negotiation and closing skills.

Responsibilities

• Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales.
• Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager.
• Monitor assigned accounts to identify revenue growth opportunities and improve service levels.
• Present tailored proposals and facilitate sales presentations to address client business challenges.
• Broaden Spectrum Business's reach by cultivating relationships and securing contract renewals with new and existing contacts.
• Qualify new leads, coordinate site surveys and submit return on investment analyses to sales management.
• Maintain accurate sales databases to track client information and sales activities.
• Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience.
• Attend sales meetings and training sessions to improve sales skills and stay informed on market trends.
• Ensure compliance with Spectrum policies to mitigate risks and support account success.

Skills

Sales experience

Account management

Relationship building

Negotiation

Closing skills

Travel willingness

English proficiency

Education

High school diploma or GED

Bachelor's degree in business or related field

Tools

Salesforce

Excel

PowerPoint

Outlook

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to build meaningful partnerships and drive strategic growth for complex enterprise clients? As a Strategic Major Account Manager at Spectrum, you will develop tailored business plans, position Spectrum Business as a trusted advisor for voice, video and data solutions, and guide long-term account strategies. Your consultative approach and relationship-building skills will help clients achieve their objectives and advance Spectrum's reputation for excellence.

How YouWillMake an Impact

• Achieve or exceed monthly and annual new revenue and renewal quotas through strategic account management and consultative sales
• Conduct proactive needs analyses and execute account strategies in collaboration with the Sales Manager
• Monitor assigned accounts to identify revenue growth opportunities and improve service levels
• Present tailored proposals and facilitate sales presentations to address client business challenges
• Broaden Spectrum Business's reach by cultivating relationships and securing contract renewals with new and existing contacts
• Qualify new leads, coordinate site surveys and submit return on investment analyses to sales management
• Maintain accurate sales databases to track client information and sales activities
• Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience
• Attend sales meetings and training sessions to improve sales skills and stay informed on market trends
• Ensure compliance with Spectrum policies to mitigate risks and support account success

Working Conditions

• Office-based role with regular travel required to client locations within assigned footprint

What You Will Bring to Spectrum

Required Qualifications

Education

• High school diploma or equivalent from an accredited organization (GED)

Experience

• 3+ years of sales experience exceeding revenue goals

Skills

• Read, write, speak and understand English
• Demonstrated history of consistently exceeding sales quotas
• Strong understanding of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks
• Proven product and technical knowledge
• Effective relationship building, networking, negotiation and closing skills
• Quick learner able to apply new knowledge and partner with support resources for account growth
• Valid driver's license, safe driving record and willingness to travel as needed

Preferred Qualifications

Education

• Bachelor's degree in a business-related field or equivalent combination of education, training and experience

Experience

• 3+ years of sales experience exceeding revenue goals selling data, voice and video solutions in the telecommunications B2B industry

Skills

• In-depth knowledge of CRM systems such as Salesforce
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet, Mobile, TV and Voice products. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.