Strategic Life Sciences Account Director

MERGE; Raleigh (NC); On-site; USD 88,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K

Flexible Time off

Life Insurance

Job summary

MERGE, a marketing and technology agency, is seeking an Account Director for our Life Science Practice. You will oversee account management, nurture client relationships, and drive strategic, hands-on work that blends science, marketing, and technology.

You will lead a team, manage budgets, and collaborate across disciplines to deliver solutions for Pharma and life sciences clients. Strong MLR knowledge, 8–10 years of agency experience, and a leadership mindset are essential.

Qualifications

• Bachelor’s degree or equivalent experience.
• 8–10 years of account management at an advertising agency or similar.
• Life Sciences/Pharma experience and understanding of the MLR process.
• Strong background with strategic ideation, tactical activation, and financial management.
• Understanding of media objectives, experience with various media channels including targeting and audiences, KPIs and measurement.
• Superior professional communication and presentation skills, and thrives in a fast‑paced environment.
• Willingness to roll up your sleeves to be a constant leader to a team in a highly collaborative environment and to develop and execute client service strategies.
• Advanced client management skills, especially as it relates to expanding business within existing clients.

Responsibilities

• Oversee and lead all account management processes.
• You will monitor, direct, and motivate day-to-day interactions between the account team and clients, actively nurturing strong relationships.
• Collaborate with clients on strategy, ideas, trends, and thought leadership.
• Grow business by identifying additional needs and implementing solutions.
• Manage and grow a team as a mentor and trusted advisor to the account team.

Skills

Account management

Strategic thinking

Financial management

Client relations

Leadership

Cross-functional collaboration

Presentations

Market knowledge

Education

Bachelor’s degree or equivalent experience

Tools

CRM software

Marketing analytics tools

Job description

MERGE, a marketing and technology agency, is seeking an Account Director for our Life Science Practice. You will oversee account management, nurture client relationships, and drive strategic, hands-on work that blends science, marketing, and technology.

You will lead a team, manage budgets, and collaborate across disciplines to deliver solutions for Pharma and life sciences clients. Strong MLR knowledge, 8–10 years of agency experience, and a leadership mindset are essential.