Strategic Leader, In-House Content Studio & Digital Ops

The Fountain Group; South San Francisco (CA); On-site; USD 230,000 - 320,000; Full time

Job summary

The Fountain Group seeks a Senior Director, Content Studio & Digital Operations in South San Francisco, onsite. You will lead the strategic development, expansion, and optimization of our in-house creative content studio, driving efficiency, quality, and cost effectiveness across global teams.

Ideal candidates have 10+ years in content/marketing operations, 5+ years of leadership, and a proven track record building large-scale studios or production operations, especially in regulated industries.

Qualifications

• 10+ years in Content Operations, Marketing Operations, Digital Production, or related field.
• 5+ years of people leadership experience in multidisciplinary teams.
• Proven experience building or scaling in-house content studios or agency production operations.
• Experience leading large-scale operating model transformations, including agency repatriation or global capability centers.
• Experience managing substantial operational budgets, ideally $10M+.
• Strong understanding of high-volume, multichannel content production.
• Ability to influence executive stakeholders in complex, matrixed organizations.
• Experience using data and performance metrics to drive improvements and outcomes.

Responsibilities

• Develop and execute the strategic vision, operating model, and tech roadmap for the in-house content studio.
• Lead large-scale transformations, bring production in-house, optimize agency partnerships, and establish hybrid studio ops.
• Oversee end-to-end production workflows from planning to regulatory review and distribution.
• Lead high-volume, multi-channel production across digital ads, social, video, banners, and podcasts.
• Evaluate and adopt technology, automation, and AI-enabled solutions to improve speed and quality.
• Scale global operating models, coordinating teams across North America, EMEA, and APAC.
• Manage budgets, resources, vendor relationships, and agency consolidation to reduce costs.
• Establish and monitor KPIs for production volume, turnaround, quality, and efficiency.
• Analyze data and performance metrics to identify bottlenecks and drive decisions.
• Partner with cross-functional stakeholders across Marketing, Medical Affairs, IT, Legal, and Regulatory.
• Establish governance and compliant content review processes.
• Lead, mentor, and develop onsite and offshore teams; drive Lean, Six Sigma, Agile improvements.

Skills

Leadership

Stakeholder management

Operations leadership

Process improvement

Data analysis

Executive influence

Tools

Adobe DAM

Veeva Vault

Adobe Workfront

Job description

The Fountain Group seeks a Senior Director, Content Studio & Digital Operations in South San Francisco, onsite. You will lead the strategic development, expansion, and optimization of our in-house creative content studio, driving efficiency, quality, and cost effectiveness across global teams.

Ideal candidates have 10+ years in content/marketing operations, 5+ years of leadership, and a proven track record building large-scale studios or production operations, especially in regulated industries.