Strategic Leader, Creator Ecosystem Governance

TikTok; San Jose (CA); On-site; USD 189,800 - 360,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid parental leave

Disability coverage

Wellbeing benefits

Paid holidays and leave

Job summary

TikTok is seeking a Head of Creator Ecosystem Governance to lead governance strategies for TikTok Shop's creator ecosystem. You will define creator conduct standards, content tiering, and enforcement mechanisms, partnering with Policy, Operations, Data Science, and Legal to deliver end-to-end governance solutions.

You will build signals, metrics, and risk prioritization to identify violative creators and abusive content trends, while guiding executive stakeholders.

Qualifications

• Bachelor's degree or above.
• Experience in e-commerce governance, trust & safety, content integrity, or risk management.
• Experience leading and developing teams.
• Strong data-analysis skills (SQL or equivalent) and structured problem solving.
• Ability to influence across cross-functional teams and executive stakeholders.
• Strong business judgment translating insights into strategic decisions.

Responsibilities

• Define and evolve governance strategies for TikTok Shop’s creator ecosystem, covering creator conduct, content tiering, incentive abuse, misleading promotion, and ecosystem integrity.
• Build and refine signals, metrics, and risk prioritization to detect and address violative creators and abusive content trends.
• Partner with Policy, Operations, Data Science, Legal, and other Gov domain teams to design end-to-end governance solutions from risk identification to enforcement and continuous improvement.
• Establish clear operating mechanisms, escalation paths, and success metrics to improve governance consistency and cross-functional alignment.
• Serve as a thought partner to business and governance leaders on creator ecosystem health, long-term risk prevention, and scalable policy implementation.

Skills

Governance experience

People management

Data analysis (SQL)

Cross-functional collaboration

Strategic decision making

E-commerce/trust & safety knowledge

Education

Bachelor's degree or above

Job description

TikTok is seeking a Head of Creator Ecosystem Governance to lead governance strategies for TikTok Shop's creator ecosystem. You will define creator conduct standards, content tiering, and enforcement mechanisms, partnering with Policy, Operations, Data Science, and Legal to deliver end-to-end governance solutions.

You will build signals, metrics, and risk prioritization to identify violative creators and abusive content trends, while guiding executive stakeholders.