Strategic Lead, Passenger Access Programs (Hybrid)

Sound Transit; Seattle (WA); Hybrid; USD 81,000 - 176,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Paid time off

Parental leave

ORCA card

Tuition reimbursement

Inclusive reproductive health

Job summary

Sound Transit in Seattle, WA is seeking a Senior Program Manager for Passenger Access Services to lead parking, pickup/drop-off, and related access programs. You will coordinate cross‑department teams, manage contracts, and ensure delivery within time and budget constraints.

The role emphasizes program leadership, accuracy, and collaboration with vendors and agencies to enhance transit accessibility and equity, with a strong focus on safety and regulatory compliance.

Qualifications

• Bachelor's degree in a relevant field and four years of progressively responsible experience.
• Experience in real estate, agreements management, public administration, or facilities management.
• Strong leadership and communication skills.

Responsibilities

• Develops and manages operational functions of passenger access services.
• Oversees parking management programs and vendor coordination.
• Leads interdepartmental coordination for regional parking management.
• Ensures compliance with applicable policies and regulations.
• Reports on program performance and budgets.

Skills

Transportation planning

Parking management

Program and project management

Budgeting and financial analysis

Data analysis

Team leadership

Stakeholder engagement

Policy compliance

Education

Bachelor's Degree in Public Administration, Facilities Management, Agreements Management or Real Estate

Job description

Sound Transit in Seattle, WA is seeking a Senior Program Manager for Passenger Access Services to lead parking, pickup/drop-off, and related access programs. You will coordinate cross‑department teams, manage contracts, and ensure delivery within time and budget constraints.

The role emphasizes program leadership, accuracy, and collaboration with vendors and agencies to enhance transit accessibility and equity, with a strong focus on safety and regulatory compliance.