Strategic Knowledge & Content Program Manager

Paychex; Allentown (Lehigh County); On-site; USD 89,218 - 140,200; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Paid time off for volunteerism

Job summary

A leading HR solutions company is seeking a seasoned professional for strategic planning and execution in Allentown, PA. This role involves overseeing quality and training initiatives, enhancing client satisfaction, and driving operational efficiency. The ideal candidate should have at least 10 years of management experience and a Bachelor's Degree. The position offers a competitive salary ranging from $89,218 to $140,200 annually, alongside comprehensive employee benefits and opportunities for career growth.

Qualifications

• 10+ years of management experience or equivalent education and experience.
• Experience in training, writing, and reporting.

Responsibilities

• Oversee development of knowledge programs for governance and consistency.
• Drive action plans for operational efficiency and client satisfaction.
• Manage client training programs to ensure quality.
• Recruit and evaluate departmental personnel.

Skills

Management experience

Training experience

Writing experience

Reporting experience

Education

Bachelor's Degree

Job description

A leading HR solutions company is seeking a seasoned professional for strategic planning and execution in Allentown, PA. This role involves overseeing quality and training initiatives, enhancing client satisfaction, and driving operational efficiency. The ideal candidate should have at least 10 years of management experience and a Bachelor's Degree. The position offers a competitive salary ranging from $89,218 to $140,200 annually, alongside comprehensive employee benefits and opportunities for career growth.