Strategic Key Account Manager - Medical Device OEMs

Suru; Massachusetts; On-site; USD 90,000 - 130,000; Full time

Job summary

Suru, a well-established medical device CDMO, is seeking a Key Account Manager to lead a portfolio of 2-4 OEM accounts, driving revenue and strategic growth.

The role emphasizes relationship development at multiple levels, from engineering to procurement, and requires travel to customer sites as needed.

You will collaborate with operations, quoting, and program management to ensure client satisfaction and long-term partnerships.

Qualifications

• Minimum 3-6 years of technical sales or key account management in medical device or life sciences.
• Experience selling CDMO or contract manufacturing services into OEM accounts preferred.
• Proven ability to grow revenue within existing accounts.

Responsibilities

• Manage a portfolio of OEM accounts with full commercial responsibility.
• Drive revenue growth and identify expansion opportunities within accounts.
• Build relationships with key decision makers across engineering, operations, supply chain, and procurement.
• Develop account roadmaps and strategic growth plans for each customer.
• Collaborate with internal teams to ensure client satisfaction and accurate pipeline reporting.
• Represent the company at customer sites and industry events as needed.

Skills

Key account management

Technical sales

CRM tools

Relationship building

Strategic account planning

Cross-functional collaboration

Tools

CRM software (Salesforce)

Job description

Suru, a well-established medical device CDMO, is seeking a Key Account Manager to lead a portfolio of 2-4 OEM accounts, driving revenue and strategic growth.

The role emphasizes relationship development at multiple levels, from engineering to procurement, and requires travel to customer sites as needed.

You will collaborate with operations, quoting, and program management to ensure client satisfaction and long-term partnerships.