Strategic Key Account Lead for Growth and Delivery

INFINITUM; Austin (TX); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Health Savings Account

Stock options

Open PTO

12 company holidays

Relocation assistance

Hybrid work opportunities

Company-paid lunch on Fridays

Community give-back opportunities

Job summary

Infinitum, headquartered in Austin, TX, is seeking a Key Account Manager to manage top customers and drive revenue growth from order intake through delivery. You will coordinate with Sales Ops, Supply Chain, Manufacturing and Engineering to align forecasts and commitments, resolving issues quickly.

The role emphasizes relationship building, forecast accuracy, and cross‑functional collaboration in a fast‑paced, growth‑oriented environment.

Qualifications

• Bachelor's degree in Business, Engineering, Supply Chain, or a related field.
• 3-7+ years of experience in account management, inside sales, or customer operations.
• Strong understanding of forecasting, supply chain, and order fulfillment processes.
• Experience with ERP/CRM systems (e.g., Salesforce, NetSuite, Arena).
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage key customer relationships and drive revenue growth.
• Coordinate between Sales Ops, Supply Chain, Manufacturing, and Engineering.
• Own forecast accuracy and align with internal SIOP/S&OP processes.
• Oversee the order lifecycle from receipt to delivery.
• Identify risks and resolve issues to ensure on-time delivery.
• Proactively communicate status and mitigation plans to customers.

Skills

Forecasting

SIOP / S&OP

ERP/CRM

Customer relationships

Stakeholder management

Communication

Cross-functional

Analytical thinking

Education

Bachelor's degree in Business, Engineering, Supply Chain, or related field

Tools

Salesforce

NetSuite

Arena

Job description

Infinitum, headquartered in Austin, TX, is seeking a Key Account Manager to manage top customers and drive revenue growth from order intake through delivery. You will coordinate with Sales Ops, Supply Chain, Manufacturing and Engineering to align forecasts and commitments, resolving issues quickly.

The role emphasizes relationship building, forecast accuracy, and cross‑functional collaboration in a fast‑paced, growth‑oriented environment.