Strategic IT Transformation Program Manager

ADP, Inc.; Irwindale (CA); On-site; USD 190,000 - 195,000; Full time

Job summary

City Brewery Company is seeking a Senior Program Manager to lead the planning and execution of digital programs across cross-functional teams. You will collaborate with executives and IT to enable successful program management and change adoption.

The role covers full lifecycle delivery using Agile and Waterfall, with responsibility for scope, schedule, and benefits realization across ERP, CRM, HCM, WMS, and MES projects. A strategic, collaborative leader is essential.

Qualifications

• Bachelor’s degree with focus in Information Technology, or equivalent experience.
• 7+ years of experience leading enterprise or global technology programs.
• Ability to develop multi-year program roadmaps and execute them.
• Experience deploying enterprise applications (ERP/CRM/HCM/WMS/MES) including hypercare.
• Proficiency with Scrum, Agile, Waterfall methodologies and planning tools.
• Familiarity with Prosci or ADKAR change frameworks; certification a plus.
• Strong organizational and leadership skills with stakeholder influence.
• Excellent written and verbal communication for executive reporting.
• Strong analytical and problem-solving skills; process mapping experience.
• Knowledge of master data governance, integration patterns, and analytics.
• PMP or CPM certification a plus; willing to travel up to 20%.

Responsibilities

• Delivers multifaceted IT programs across infrastructure, cyber, business applications, or collaboration and productivity platforms.
• Provides day-to-day leadership to cross functional program teams, operating with a high degree of autonomy.
• Builds and maintains the program plan, defining phase deliverables, milestones, schedules, resource and role assignments, and cross-workstream dependencies.
• Drives day-to-day execution, assigning tasks, evaluating risks and recommending contingency plans, resolving issues, and ensuring quality of program deliverables.
• Governs vendors and systems integrators within program scope, including SOW development, staff augmentation, milestone tracking, and deliverable acceptance.
• Creates, delivers, and maintains a Communication Plan throughout programs.
• Leads business application deployments through the full delivery lifecycle: requirements gathering, fit-gap analysis, configuration versus customization decisions, system integration testing (SIT) and user acceptance testing (UAT) coordination, data migration, cutover planning, and post go-live hypercare.
• Secures business process owner alignment and support on target-state processes, role ownership, and business readiness criteria prior to go-live.
• Ensures a high quality training and adoption approach is in place, including training plans, super-user networks, and adoption and hypercare metrics.
• Tracks program financials and performance against plan, including budget versus actuals, resource forecasts, and business case and return on investment.
• Ensures change control, segregation of duties, and applicable SOX and food and beverage regulatory requirements are met for all system changes.

Skills

Program management

Project leadership

Agile & Scrum

Waterfall

Stakeholder engagement

Executive communication

Change management

Process improvement

Six Sigma / SIPOC

PMO

Education

Bachelor’s degree in Information Technology

Job description

City Brewery Company is seeking a Senior Program Manager to lead the planning and execution of digital programs across cross-functional teams. You will collaborate with executives and IT to enable successful program management and change adoption.

The role covers full lifecycle delivery using Agile and Waterfall, with responsibility for scope, schedule, and benefits realization across ERP, CRM, HCM, WMS, and MES projects. A strategic, collaborative leader is essential.