Strategic IT Systems Architect – NetSuite & AI-Driven Ops

openloophealth.com; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

FSA/HSA

Flexible PTO

401(k) + Company Match

Life Insurance

Pet insurance

Job summary

OpenLoop is seeking an IT Business Systems Architect to design, govern, and evolve our enterprise application ecosystem. You will own end-to-end architecture across NetSuite, Jira, Confluence, Okta, Google Workspace, and Slack, partnering with Finance, People, Revenue, Clinical Operations, and Engineering to ensure secure, scalable, and audit-ready systems.

This hands-on role involves setting standards, designing integrations, modeling data flows, and guiding implementations from discovery

Qualifications

• 7+ years in enterprise IT or solutions architecture.
• 3+ years in an architect capacity.

Responsibilities

• Own reference architecture for OpenLoop's business systems landscape across core SaaS stack.
• Define enterprise standards for integration, identity, and environment management.
• Evaluate SaaS options and lead build-vs-buy analysis and vendor due diligence.
• Embed AI and automation into business workflows with the AI Program team.
• Lead architecture reviews for new implementations and upgrades.
• Translate business requirements into scalable technical designs.
• Support SOX, HIPAA, and SOC 2 audit readiness with proper controls.

Skills

Enterprise IT

Solutions architecture

SOX/HIPAA/SOC 2

Identity & access

Communication

Leadership

Tools

NetSuite

Okta

Google Workspace

Slack Enterprise Grid

Jira & Confluence

Job description

OpenLoop is seeking an IT Business Systems Architect to design, govern, and evolve our enterprise application ecosystem. You will own end-to-end architecture across NetSuite, Jira, Confluence, Okta, Google Workspace, and Slack, partnering with Finance, People, Revenue, Clinical Operations, and Engineering to ensure secure, scalable, and audit-ready systems.

This hands-on role involves setting standards, designing integrations, modeling data flows, and guiding implementations from discovery