Strategic IT Service Delivery Director

RiseMe; Arlington (VA); On-site; USD 180,000 - 230,000; Full time

Job summary

SAIC is seeking a Senior Program Director to oversee IT service delivery, governance, and client engagement for a major contract. The role requires strategic leadership across the full IT lifecycle, including cybersecurity, data center operations, and cloud migrations.

The successful candidate will manage SLAs, risks, and budgets while coordinating cross-functional teams and executive stakeholders to drive transformational results for the client and the organization.

Qualifications

• Bachelor's degree in a computer science/IT field with extensive IT program leadership experience.
• Proven ability to manage large outsourced IT infrastructure programs with strict security requirements.
• Strong communication with executive stakeholders and cross-functional teams.

Responsibilities

• Lead all aspects of IT service delivery and client engagement for a large contract.
• Govern contract governance, risk management, and performance against SLAs.
• Oversee full IT lifecycle services including cybersecurity and data center operations.

Skills

Strategic leadership

Governance

Stakeholder management

IT service delivery

Risk management

Education

Bachelor's degree in computer science or related field

Tools

ServiceNow

SharePoint

Job description

SAIC is seeking a Senior Program Director to oversee IT service delivery, governance, and client engagement for a major contract. The role requires strategic leadership across the full IT lifecycle, including cybersecurity, data center operations, and cloud migrations.

The successful candidate will manage SLAs, risks, and budgets while coordinating cross-functional teams and executive stakeholders to drive transformational results for the client and the organization.