Strategic IT Business Analyst — Government PMO

City-of-Philadelphi; Philadelphia (Philadelphia County); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Retirement plan

Public Service Loan Forgiveness

Free SEPTA rides

Job summary

City of Philadelphia is seeking a Senior Business Analyst within the Office of Innovation & Technology (OIT) to guide technology-related business processes from requirements through implementation. You will act as the voice of the customer, partnering with cross-functional teams to improve services and drive an agile, digital city experience.

You will lead discovery, requirements, and testing, aligning with strategic priorities and ensuring high-quality IT solutions for city departments and

Qualifications

• Bachelor's degree in CS or IS or equivalent.
• Minimum seven years IT work experience and five years business analysis.
• Experience with MS Excel, Project, PowerPoint and Visio.
• Experience leading projects and change management; government experience preferred.

Responsibilities

• Lead business process discovery and requirements gathering.
• Collaborate with development and support teams on system features.
• Assist in prioritization of features and functionality.
• Plan new or enhanced IT services based on partner input.
• Promote use of emerging technologies to support IT operations.

Skills

Requirements gathering

Stakeholder engagement

Strategic thinking

Communication

Team collaboration

Education

Bachelor's degree in CS or IS or equivalent

Tools

MS Excel

Microsoft Project

PowerPoint

Visio

Job description

City of Philadelphia is seeking a Senior Business Analyst within the Office of Innovation & Technology (OIT) to guide technology-related business processes from requirements through implementation. You will act as the voice of the customer, partnering with cross-functional teams to improve services and drive an agile, digital city experience.

You will lead discovery, requirements, and testing, aligning with strategic priorities and ensuring high-quality IT solutions for city departments and