Strategic Internal Communications: AI Research & Product

OpenAI; San Francisco (CA); Hybrid; USD 171,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Relocation assistance

Paid time off

Health insurance

Job summary

OpenAI in San Francisco, CA, is seeking an internal communications professional to translate complex research and product work into clear, actionable updates for employees across research and product teams. You’ll convert technical milestones into compelling stories that connect people to the work and align with our mission.

Reporting to the Internal Communications lead, you’ll own defined programs, build trusted relationships with researchers, product managers, and engineers, draft leadership

Qualifications

• 5+ years in internal communications, product communications, journalism, or a related field.
• Strong writing, editing and storytelling with emphasis on clarity and usefulness.
• Experience managing communications projects from planning through delivery.
• Curious about AI, research, and product development.
• Ability to build relationships and guide editors with busy partners.
• Able to work independently with guidance on strategy.
• Experience creating demos, Q&A sessions, and explainers.
• Ability to improve editorial workflows and cadence.
• Comfort dealing with sensitive information and decisions.

Responsibilities

• Own recurring communications programs that explain research and product priorities, progress, and milestones.
• Lead communications for defined projects and initiatives, drafting content and coordinating reviews.
• Translate complex technical concepts into accessible stories for employees.
• Build relationships with researchers, product managers, engineers, and cross-functional partners.
• Write and edit content across internal channels including leadership updates, Slack posts, FAQs, explainers, and All Hands materials.
• Develop demos, deep-dives, and Q&A sessions with speakers from technical teams.
• Maintain and improve communications workflows, templates, and review processes.
• Use employee feedback to improve communications and cadence.
• Partner with manager on major announcements and organizational changes.

Skills

Writing

Editing

Storytelling

Technical curiosity

Judgment

Relationship-building

Project management

Tools

Slack

Job description

OpenAI in San Francisco, CA, is seeking an internal communications professional to translate complex research and product work into clear, actionable updates for employees across research and product teams. You’ll convert technical milestones into compelling stories that connect people to the work and align with our mission.

Reporting to the Internal Communications lead, you’ll own defined programs, build trusted relationships with researchers, product managers, and engineers, draft leadership