Senior TPM: End-to-End Tech Delivery Leader

John Hancock; Boston (MA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

John Hancock in Boston seeks a Lead Director Technical Program Manager to own end-to-end technology initiatives, aligning business goals with engineering delivery. You will drive program requirements, manage phases, and ensure on-time, on-budget outcomes across multiple teams and vendors.

This role demands strong leadership, deep software engineering knowledge, and the ability to translate complex technical concepts for non-technical stakeholders. Hybrid work with three days in office.

Qualifications

• 8+ years of progressive experience delivering complex technology programs in insurance, financial services, or another highly regulated industry.
• 5+ years leading large, multi-year, cross-platform technology initiatives involving multiple engineering teams, business functions, vendors, and senior stakeholders.
• 5+ years of life insurance technology experience strongly preferred, with direct exposure to product development, actuarial or calculation capabilities, illustrations, point-of-sale, new business, underwriting, policy administration, or related distribution platforms.
• Prior experience in software engineering, solution architecture, systems analysis, technical product ownership, engineering leadership, or another technically intensive role strongly preferred.
• Experience leading modernization involving one or more of the following: VB.NET to C#, .NET Framework to modern .NET, desktop to web, monolithic to API-driven architectures, on-premises to cloud-enabled environments, or replacement of legacy and end-of-life components.
• Proven delivery experience across large application ecosystems consisting of desktop, web, services, APIs, databases, batch, reporting, document generation, and external integrations.

Responsibilities

• Initiative management: Overseeing the entire lifecycle of an initiative including initiating programs, driving delivery, and providing support when issues arise
• Initiative Delivery: Responsible and accountable for ensuring all aspects of delivery of technology services including Initiation, Planning, Execution, Monitoring/Controlling, Closure, and Post initiative evaluation activities to deliver on scope, budget, and schedule for technology commitments.
• Technical expertise: Using their background in understanding software engineering and technology to implement technology strategies and ensure effective software delivery
• Cross-functional leadership: Providing cross-functional leadership and building alignment for efforts such as product architecture and synchronizing the ask with the IT organization service areas to deliver services. Technical risk management: Identifying and mitigating technical risks that could impact project success
• Value Creation: works closely with Business Initiative lead to build schedule, milestones, goals, and scope by aligning and incorporating technology aspects from components, solutions, feasibility and delivery.
• People & Culture: Foster a culture of innovation, collaboration, while actively driving alignment and productivity for aligned Team

Skills

Program management

Stakeholder leadership

Budget management

Risk management

Cross-functional collaboration

Education

Bachelor's degree in CS or related field

Tools

Jira

MS Project

Azure DevOps

Job description

John Hancock in Boston seeks a Lead Director Technical Program Manager to own end-to-end technology initiatives, aligning business goals with engineering delivery. You will drive program requirements, manage phases, and ensure on-time, on-budget outcomes across multiple teams and vendors.

This role demands strong leadership, deep software engineering knowledge, and the ability to translate complex technical concepts for non-technical stakeholders. Hybrid work with three days in office.