Strategic Insurance Tech Account Partner

Kces; Bloomington (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

KCES is seeking an experienced Client Partner/Account Manager to manage the State Farm account in Bloomington, Illinois. The role blends strategic account management with growth-focused business development to strengthen relationships and expand revenue across business and technology functions.

Ideal candidates will manage executive stakeholders, drive account plans, and coordinate cross-functional teams to deliver client-centric solutions while expanding opportunities in the BFSI sector.

Qualifications

• 8+ years of experience in account management, client partnerships, business development, or enterprise sales within IT services, technology consulting, or digital services.
• Experience managing large insurance or BFSI enterprise accounts.
• Proven success growing existing accounts through relationship expansion and cross-sell.
• Strong credibility with senior business and technology executives.
• Account planning, pipeline management, forecasting, proposals, and commercial negotiations.
• Knowledge of technology services (app development, cloud, data/AI, cybersecurity, managed services).

Responsibilities

• Own and strengthen relationships with client stakeholders across business, technology, procurement, and executives.
• Understand client priorities, tech environment, initiatives, and evolving needs.
• Create and execute account plans focused on satisfaction, retention, revenue growth, and expansion.
• Identify whitespace, cross-sell, and upsell opportunities across units and functions.
• Build and maintain a qualified opportunity pipeline and deliver revenue forecasts.
• Collaborate with internal teams to develop relevant client solutions.
• Coordinate proposals, RFPs, pricing discussions, and contract negotiations.
• Partner with delivery leadership to ensure commitments and service levels are met.
• Serve as senior point of contact for account concerns, escalations, and issue resolution.
• Conduct regular account reviews and executive business reviews.

Job description

KCES is seeking an experienced Client Partner/Account Manager to manage the State Farm account in Bloomington, Illinois. The role blends strategic account management with growth-focused business development to strengthen relationships and expand revenue across business and technology functions.

Ideal candidates will manage executive stakeholders, drive account plans, and coordinate cross-functional teams to deliver client-centric solutions while expanding opportunities in the BFSI sector.