Strategic Insurance Client Advisor

Marsh; Austin (TX); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Marsh seeks a skilled Client Advisor to join our team and manage large initiatives and complex accounts. You will draft client-facing documents, perform market research, and support proposal development to drive account growth.

You will address escalated issues, provide technical and transactional support, and nurture strong client relationships. This hybrid role requires collaboration with teams and active participation in industry events.

Qualifications

• 3 to 5 years of professional experience in a client management role.
• Background in the insurance industry, particularly underwriting, brokerage, or Property & Casualty.
• Bachelor’s degree.
• Exceptional organizational and project management skills.
• Strong problem-solving and analytical abilities.
• Client-focused mindset with experience in client-facing roles.
• Ability to synthesize complex information and communicate effectively to diverse audiences.

Responsibilities

• Develop and deliver essential project documents that support client engagement and business development.
• Conduct research and analyze data to identify growth opportunities and support proposal creation.
• Manage escalated client concerns with sound judgment and timely resolution, escalating major issues as appropriate.
• Provide technical and transactional support to ensure client satisfaction
• Cultivate and maintain strong relationships with client professionals.
• Represent Marsh at industry events to build your professional network and stay connected to market trends.

Skills

Client management

Insurance industry knowledge

Project management

Data analysis

Communication

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Marsh seeks a skilled Client Advisor to join our team and manage large initiatives and complex accounts. You will draft client-facing documents, perform market research, and support proposal development to drive account growth.

You will address escalated issues, provide technical and transactional support, and nurture strong client relationships. This hybrid role requires collaboration with teams and active participation in industry events.