Strategic Initiatives Project Manager

Highmark Residential, LLC; Addison (TX); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Monthly bonus opportunities

30% associate rent discount

Medical, Dental & Vision benefits

Job summary

Highmark Residential, LLC is seeking a Strategic Initiatives Project Manager to lead multifamily property and corporate initiatives from intake through closeout. You will build plans, governance, reporting and accountability to ensure on-time delivery with measurable financial and operational impact.

The role requires guiding cross-functional teams, managing budgets, risks and dependencies, and delivering concise leadership-ready updates.

Qualifications

• Bachelor's degree preferred; equivalent relevant experience considered.
• Five or more years of multifamily property operations or related real estate experience, including leading cross-functional projects.
• Experience managing projects from intake through implementation, adoption, measurement, and closeout.
• Strong working knowledge of multifamily property operations and the impact of corporate projects on onsite teams.
• Experience building project charters, workplans, schedules, status reports, risk and issue logs, implementation plans.

Responsibilities

• Manage intake and prioritization of strategic initiatives; clarify problems, objectives, scope, sponsor, stakeholders, dependencies, and decisions.
• Build and maintain charters, workplans, milestones, budgets, risks, issues, dependencies, and success measures.
• Lead cross-functional initiatives involving technology, vendor implementations, and policy changes.
• Set roles, deadlines, and reporting expectations; hold owners accountable for commitments.
• Facilitate project kickoffs, status meetings, and leadership reviews; document actions and owners.
• Maintain a portfolio view of initiatives with status, milestones, ownership, and interdependencies.
• Prepare concise project and portfolio reports for leadership; highlight impact and next steps.
• Coordinate internal teams and vendors to ensure proper sequencing of requirements, testing, training and implementation.
• Manage pilots, readiness reviews, issue tracking, adoption monitoring and scaling decisions.
• Track schedules, scope, costs, resources, and outcomes; propose corrective actions as needed.
• Partner with business owners to prepare onsite and corporate teams for change with clear communications and training.
• Close projects by confirming deliverables, documenting decisions, and transitioning ownership and maintenance.
• Conduct post-implementation reviews to confirm adoption and sustained results.

Skills

Cross-functional leadership

Financial analysis

Communication skills

Project management

Budget tracking

Stakeholder management

MS Office

Yardi experience

Education

Bachelor's degree in business, real estate, project management

Tools

Yardi

MS Office

Project management software

Job description

Overview

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Why we need you:

The Strategic Initiatives Project Manager leads strategic initiatives from intake through implementation and closeout across property operations and corporate functions. Builds and maintains the plans, governance, reporting, and accountability needed to deliver projects on time, within scope, and with documented financial and operational impact.

What Highmark can do for you:

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
• Company-provided life insurance, short-term and long-term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

Responsibilities

Responsibilities include but are not limited to:

• Manage the intake and prioritization of strategic initiatives, clarifying the business problem, objectives, scope, expected impact, sponsor, project owner, stakeholders, dependencies, and required decisions before work begins.
• Build and maintain project charters, detailed workplans, milestones, resource requirements, budgets, risks, issues, dependencies, decision logs, communication plans, and success measures.
• Lead cross-functional initiatives involving technology and vendor implementations, process and policy changes, Shared Services and centralization, property operations, and executive priorities.
• Establish clear roles, decision rights, deliverables, deadlines, and reporting expectations for each project; hold assigned owners accountable for commitments and follow through on open actions.
• Facilitate project kickoffs, working sessions, status meetings, leadership reviews, and decision discussions that move work forward and produce documented actions and owners.
• Maintain a complete, current portfolio view of all initiatives, including status, milestones, ownership, risks, decisions, upcoming work, and interdependencies.
• Prepare concise project and portfolio reporting for leadership, clearly distinguishing completed work, next steps, risks, decisions needed, and expected or realized impact.
• Coordinate internal teams, vendors, and other partners to ensure requirements, configurations, testing, training, communications, and implementation activities are completed in the correct sequence.
• Manage pilots and phased rollouts, including readiness reviews, issue tracking, feedback collection, adoption monitoring, and recommendations to continue, revise, pause, or scale.
• Track project schedules, scope, costs, resource needs, and outcomes; address variances and recommend corrective action before delivery is affected.
• Partner with business owners to prepare onsite and corporate teams for change through clear communications, training, support plans, escalation paths, and defined operating procedures.
• Close projects by confirming deliverables, documenting decisions and lessons learned, measuring financial and operational impact, and transitioning ongoing ownership, reporting, and maintenance to the appropriate business owner.
• Conduct post-implementation reviews to confirm adoption, performance, and sustained results; reopen or elevate issues when expected outcomes are not maintained.

Qualifications

We're looking for:

• Bachelor's degree in business, real estate, project management, or a related field preferred; equivalent relevant experience considered.
• Five or more years of multifamily property operations or related real estate experience, including at least three years leading cross-functional projects.
• Demonstrated experience managing projects from intake and planning through implementation, adoption, measurement, and closeout.
• Strong working knowledge of multifamily property operations and the practical impact that corporate projects, technology, policies, and process changes have on onsite teams.
• Experience building project charters, workplans, schedules, status reports, risk and issue logs, decision logs, and implementation plans.
• Ability to manage multiple concurrent initiatives with competing priorities, dependencies, stakeholders, and deadlines.
• Strong financial and analytical skills, including the ability to develop business cases, track budgets, define success measures, and document financial and operational impact.
• Excellent written, verbal, facilitation, and presentation skills with the ability to communicate effectively with onsite associates, corporate partners, vendors, and executive leaders.
• Proficiency with Microsoft Office and project management or work-management tools; experience with Yardi and multifamily technology platforms preferred.
• Strong judgment, organization, attention to detail, and follow-through, with the confidence to challenge scope, surface risks, hold owners accountable, and elevate when needed.
• Project Management Professional certification or comparable formal project management training preferred, but not required.

#CORP

Req. ID: 2026-10042