Strategic Initiatives & Process Improvement Lead

Northern Trust Corp; Chicago (IL); Híbrido; USD 103 000 - 175 000; Tempo integral

Resumo da oferta

Northern Trust is seeking a Business Process & Strategic Initiatives Specialist to partner with leaders and drive cross‑functional programs. The role focuses on process redesign, automation opportunities, and governance enhancements to improve efficiency and the employee experience.

Hybrid work model applies, with time split between office and remote work. The successful candidate will influence teams, deliver measurable outcomes, and support long‑term transformation goals within the Transfer

Qualificações

• Bachelor's degree or equivalent professional experience.
• 3–7 years of experience in process improvement, business analysis, project management, organizational effectiveness, consulting, or a related field.
• Strong analytical, problem‑solving, and critical‑thinking skills.
• Experience leading cross‑functional initiatives without direct authority.
• Excellent verbal, written, facilitation, and presentation skills.
• Ability to influence and build relationships across multiple levels of the organization.
• Strong organizational and project coordination skills.

Responsabilidades

• Lead strategic initiatives that improve operational effectiveness, scalability, and business performance.
• Support technology implementations and business transformation programs, including readiness, adoption stabilization, and benefit realization activities.
• Design and implement future-state operating models, including process redesign, role alignment, governance, and workforce readiness.
• Partner with stakeholders to identify and prioritize process improvement opportunities.
• Facilitate workshops, working sessions, and stakeholder discussions to drive alignment and decision‑making.
• Develop and maintain process documentation, workflows, operational procedures, and governance frameworks.
• Identify opportunities to leverage automation, analytics, and emerging technologies to improve productivity and service delivery.
• Create performance metrics, dashboards, and reporting to measure outcomes and support management decision‑making.
• Develop and deliver training, communication, and change management materials that support stakeholder adoption and sustained organizational change.
• Monitor initiative results, measure realized benefits, and recommend continuous improvement opportunities.

Conhecimentos

Process improvement

Change management

Cross-functional leadership

Data analysis

Project coordination

Stakeholder facilitation

Formação académica

Bachelor's degree

Ferramentas

Power BI

Power Automate

SharePoint

Visio

Descrição da oferta de emprego

Northern Trust is seeking a Business Process & Strategic Initiatives Specialist to partner with leaders and drive cross‑functional programs. The role focuses on process redesign, automation opportunities, and governance enhancements to improve efficiency and the employee experience.

Hybrid work model applies, with time split between office and remote work. The successful candidate will influence teams, deliver measurable outcomes, and support long‑term transformation goals within the Transfer