Strategic Initiatives Manager - Operations Transformation

Duly Health and Care; Downers Grove (IL); Hybrid; USD 116,000 - 174,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off (VTO)

Community engagement culture

Parental leave (up to 12 weeks)

Job summary

Duly Health and Care seeks a Manager of Operations Strategic Initiatives to drive enterprise transformation. This role leads cross-functional projects and aligns initiatives with organizational goals to deliver measurable improvements.

The position emphasizes strategic analysis, program leadership, and collaboration across a physician-led network to improve patient care and operational efficiency.

Qualifications

• Bachelor's degree in Business, Economics, Healthcare Administration, or related field.
• 4+ years of relevant enterprise transformation leadership experience.
• Experience in healthcare operations, strategy, specialty healthcare operations or M&A preferred.
• Experience working on the provider side of healthcare (hospitals, clinics, or physician groups).
• Experience with EMR platforms such as Epic is a plus.

Responsibilities

• Lead enterprise transformation initiatives aligning with organizational strategy and priorities.
• Translate objectives into actionable operational plans delivering measurable impact.
• Diagnose complex challenges and develop actionable recommendations.
• Collaborate with Growth Office, Operations, Finance, and Clinical teams to execute initiatives.

Skills

Leadership

Strategic planning

Cross-functional collaboration

Data analytics

Project management

Healthcare operations

M&A experience

EMR knowledge

Education

Bachelor's degree in Business, Economics, Healthcare Administration, or related field

Master's degree preferred

Tools

Epic EMR

Job description

Duly Health and Care seeks a Manager of Operations Strategic Initiatives to drive enterprise transformation. This role leads cross-functional projects and aligns initiatives with organizational goals to deliver measurable improvements.

The position emphasizes strategic analysis, program leadership, and collaboration across a physician-led network to improve patient care and operational efficiency.