Strategic Transformation Lead, Operations & Execution

Praxis Health; Portland (OR); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Praxis Health seeks a Transformation Operations Lead to partner with the Director of Digital Transformation, driving day-to-day execution across enterprise-wide TMO initiatives. This role builds strong relationships with Directors and RLCMs, surfaces risks early, and guides priority sequencing while leveraging clinical operations knowledge.

Responsibilities include monitoring workstreams, coordinating with Planner, and escalating items when necessary.

Qualifications

• 5+ years of experience in healthcare operations, clinical operations, or clinic administration.
• At least 2 years of that experience directly supporting or leading an EHR implementation, transformation initiative, or comparable large scale system change
• Bachelor's degree in healthcare administration, business, or a related field, or equivalent professional experience
• Demonstrated experience working across multiple sites, regions, or business units where priorities legitimately conflict
• Proven ability to drive execution and build influence through relationships and credibility rather than direct authority
• Strong written and verbal communication skills, with experience presenting status and recommendations to senior leaders
• Working proficiency with project or task tracking tools such as Microsoft Planner or a comparable platform

Responsibilities

• Participate in driving execution across assigned workstreams: monitor progress, follow up on open items, and push sequencing and priority at the Director/RLCM level.
• Contact any task owner directly to get status and context, using this access to build relationships and gather information across the organization.
• Proactively identify risk to timelines or deliverables and surface it before it becomes an escalation.
• Resolve or elevate items the intake pipeline cannot cleanly route: conflicts, ambiguous or missing ownership, and cross regional dependencies.
• Make judgment calls on cross regional trade-offs where two or more Directors or RLCMs have competing priorities.
• Attend the All Manager Huddle to represent TMO status reflected in Planner.
• Attend the Regional Operations Committee to surface cross regional dependencies and trade offs.
• Coordinate with the Regional Clinic Provider Lead Meeting on clinical workflow readiness items.
• Apply clinical and clinical operations knowledge to identify opportunities for transformative or innovative workflow improvements.
• Maintain a working understanding of the relevant workgroups for each initiative well enough to judge how an escalated item should be resolved and where priority should shift.
• Build and maintain working relationships with Directors and RLCMs across regions.
• Serve as a trusted advisor and thought partner to Directors and RLCMs, bringing an enterprise wide view to workstream planning and problem solving.
• Track and report on the Proof of Value metrics defined below during the initial pilot period.

Skills

Healthcare operations

Cross-site collaboration

Executive communication

Influence building

Education

Bachelor's degree in healthcare administration

Tools

Microsoft Planner

Job description

Praxis Health seeks a Transformation Operations Lead to partner with the Director of Digital Transformation, driving day-to-day execution across enterprise-wide TMO initiatives. This role builds strong relationships with Directors and RLCMs, surfaces risks early, and guides priority sequencing while leveraging clinical operations knowledge.

Responsibilities include monitoring workstreams, coordinating with Planner, and escalating items when necessary.