Strategic Initiatives Lead — Cross-Functional Programs

EmblemHealth; New York (NY); On-site; USD 78,000 - 149,000; Full time

Job summary

EmblemHealth seeks a Senior Program Manager to oversee the implementation of business initiatives and manage cross-functional programs. The role focuses on building relationships, simplifying complex issues, and guiding governance structures to ensure successful execution and informed decision-making.

The candidate will analyze processes, manage risks, and report progress to senior leadership, leveraging industry research to support critical efforts and strategic objectives.

Qualifications

• Bachelor's Degree required; Masters' Degree preferred; MBA degree considered ideal
• 5 - 8+ years of related, professional work experience (Required)
• 3+ years of healthcare experience in the health plan/payer/insurance space (Preferred)
• 1 - 3+ years of experience in Management Consulting or Strategy Consulting (Preferred)
• Deep understanding of financial measures, KPIs, and ROI metrics (Required)
• Strong experience in financial modeling, valuation, and transaction execution (Preferred)
• Ability to work with diverse teams and manage relationships across different departments and levels of the organization (Required)
• Demonstrated ability to build and maintain relationships with staff up to and including Senior Leadership (Required)
• Ability to understand & interpret complex information and synthesize and communicate key information to all audiences (Required)
• Ability to analyze data & business processes, understand high-level strategy and translate it into actionable plans (Preferred)
• Excellent organizational skills to manage multiple moving parts, track progress, and ensure successful project lifecycles (Required)
• Excellent communication skills (verbal, written, interpersonal, negotiation); ability to build rapport and relationships (Required)
• Proficiency with MS Office - Word, Excel, PowerPoint, Outlook, Teams (Required)
• Technical experience with data lakes, Tableau and Access (Preferred)

Responsibilities

• Analyze current business processes and identify opportunities for improvement.
• Support the development and deployment of a project's strategic operating model, including documenting current state and designing future state across people, process, and technology.
• Manage the day-to-day implementation of strategic initiatives, monitor progress against goals, and identify and resolve issues.
• Actively lead in project status meetings; may lead on project Steering Committees of mission critical projects.
• Contribute to the development, coordination and administration of strategic initiatives in support of enterprise objectives and goals. Assist in annual Project Portfolio planning, scoping and prioritization.
• Lead efforts to ensure successful adoption of new processes or systems and support the integration of program outcomes into the company's operations.
• Analyze problems and partner to develop solutions and plans.
• Proactively identify, assess, and manage risks that could impact the program's success.
• Identify, engage, and manage relationships with key stakeholders, including leadership, project teams, and internal partners.
• Develop and maintain an understanding of EmblemHealth's products and market share.
• Analyze business processes and market data to find improvement opportunities, prepare regular status reports with insights and recommendations, and assist in developing the strategic operating model.
• Develop standardized processes which may not require full project management to ensure success.
• Create and deliver compelling presentations, effectively communicate with senior internal clients, simplify complexity, and provide thoughtful and succinct recommendations.

Skills

Communication

Organization

Stakeholder management

Financial modeling

Strategic thinking

Relationship building

Presentation skills

Data analysis

Risk management

MS Office

Education

Bachelor's degree

Master's degree preferred

MBA ideal

Tools

Tableau

Access

Data lakes

Job description

EmblemHealth seeks a Senior Program Manager to oversee the implementation of business initiatives and manage cross-functional programs. The role focuses on building relationships, simplifying complex issues, and guiding governance structures to ensure successful execution and informed decision-making.

The candidate will analyze processes, manage risks, and report progress to senior leadership, leveraging industry research to support critical efforts and strategic objectives.