Strategic HRIS & Shared Services Leader

Hire Point Recruiting; Bridgewater (MA); On-site; USD 150,000 - 230,000; Full time

Job summary

Hire Point Recruiting is seeking a Director of HRIS & Shared Services to lead the organization's HR technology, data governance, and shared services operations. You will partner with HR leadership and business stakeholders to optimize processes, improve employee experience, and drive operational efficiency.

The role oversees HRIS strategy, system implementations, integrations, reporting, and HR operations, ensuring accurate data, scalable processes, and strong service levels across onboarding,

Qualifications

• Bachelor’s degree in HR, business, information systems, or related field.
• 10+ years of progressive HRIS, HR Operations, or Shared Services experience.
• 5+ years of leadership or people-management experience.
• Strong experience with enterprise HRIS platforms (Workday, UKG, ADP, Oracle HCM, SAP SuccessFactors).
• Experience leading HR technology implementations, integrations, upgrades, and process improvement initiatives.
• Strong understanding of HR data, reporting, analytics, and data governance.
• Experience building or managing an HR Shared Services or centralized HR Operations function.
• Strong project management and change management capabilities.
• Ability to partner across HR, IT, Finance, Payroll, and senior leadership.
• Strong analytical, problem-solving, communication, and leadership skills.
• Demonstrated ability to improve processes, leverage technology, and create scalable HR operations within a growing organization.

Responsibilities

• Lead strategy, administration, optimization, and ongoing development of the organization’s HRIS and related HR technology platforms.
• Partner with HR, IT, Finance, Payroll, and business leaders to identify opportunities to improve systems, processes, reporting, and automation.
• Oversee system implementations, upgrades, integrations, testing, and enhancements.
• Ensure HR systems are configured to support organizational growth, evolving business requirements, and HR programs.
• Manage system integrations between HRIS, payroll, benefits, recruiting, performance management, learning, and other platforms.
• Maintain strong HR data governance, security, accuracy, and integrity.
• Develop and enhance HR dashboards, workforce analytics, and reporting capabilities to support business decision-making.
• Manage relationships with HR technology vendors and external partners.
• Lead the HR Shared Services function, creating a consistent and high-quality employee experience across HR processes and services.
• Oversee employee lifecycle processes including onboarding, employee changes, transfers, promotions, terminations, and related HR transactions.
• Establish service-level expectations, workflows, escalation procedures, and performance metrics for HR Shared Services.
• Identify opportunities to streamline and automate manual HR processes.
• Develop standardized processes, documentation, policies, and procedures across HR operations.
• Partner closely with HR Business Partners, Talent Acquisition, Compensation, Benefits, Payroll, and other HR Centers of Excellence.
• Ensure employee inquiries and HR transactions are handled accurately, efficiently, and within established service levels.
• Monitor operational metrics and continuously improve the effectiveness of the Shared Services function.
• Lead, develop, and mentor HRIS and Shared Services team members.
• Create a roadmap for HR technology and operational improvements aligned with broader HR and business objectives.
• Lead cross-functional HR transformation and process improvement initiatives.
• Establish KPIs and reporting to measure HR operational effectiveness, service delivery, system adoption, and employee experience.
• Serve as a subject matter expert and trusted advisor to senior HR leadership on HR technology and operational strategy.
• Support organizational growth, acquisitions, integrations, and other business initiatives as needed.

Skills

HRIS

HR Operations

Shared Services

Analytics

Leadership

Project management

Change management

Stakeholder management

Communication

Process improvement

Education

Bachelor's degree

Tools

Workday

UKG

ADP

Oracle HCM

SAP SuccessFactors

Job description

Hire Point Recruiting is seeking a Director of HRIS & Shared Services to lead the organization's HR technology, data governance, and shared services operations. You will partner with HR leadership and business stakeholders to optimize processes, improve employee experience, and drive operational efficiency.

The role oversees HRIS strategy, system implementations, integrations, reporting, and HR operations, ensuring accurate data, scalable processes, and strong service levels across onboarding,