Strategic HR Recruiter & Policy Navigator

U.S.-Citizenship-and-Immigration-Services; Camp Springs (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

U.S. Citizenship and Immigration Services (USCIS) is seeking a Human Resources Specialist (Recruitment & Placement) to perform a full range of HR activities, including recruiting, screening, and referring qualified applicants to hiring officials.

The role requires interpreting and explaining HR policies, procedures, laws, and regulations to internal partners. This position is announced under Direct Hire Authority to meet a critical DHS staffing need.

Qualifications

• Experience providing guidance and policy direction on HR issues.
• Ability to research and resolve HR or customer service complaints.
• Applying fact-finding techniques to prepare guidance for partners and customers.
• Familiarity with HR systems to solve HR-related issues.

Responsibilities

• Provide guidance and policy direction on a wide variety of human resources issues.
• Identify, research, and resolve human resources or customer service complaints.
• Apply fact-finding and research techniques to prepare guidance for partners and customers.
• Utilize HR systems to problem solve and identify HR-related solutions.

Skills

HR policies

Customer service

Policy interpretation

Research skills

Education

Master's degree or two years of graduate education

J.D. or LL.B. degree

Tools

HR systems

Job description

U.S. Citizenship and Immigration Services (USCIS) is seeking a Human Resources Specialist (Recruitment & Placement) to perform a full range of HR activities, including recruiting, screening, and referring qualified applicants to hiring officials.

The role requires interpreting and explaining HR policies, procedures, laws, and regulations to internal partners. This position is announced under Direct Hire Authority to meet a critical DHS staffing need.