Strategic HR Manager — High-Volume & Compliance

Securitas Security Services USA, Inc.; Redmond (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Securitas Security Services USA, Inc. in Redmond, WA is seeking an experienced Human Resources Manager to lead HR operations for the local site, overseeing employee relations, investigations, performance management, and compliance.

The role partners with leadership to shape the employee experience, drive high-volume recruiting, licensing, and policy implementation, while cultivating a culture of integrity, vigilance, and helpfulness.

Qualifications

• Degree in Human Resources, Business Administration, or a related field preferred.
• Equivalent combination of education and HR experience may be considered.
• HR certifications (e.g., PHR, SHRM-CP) preferred but not required.
• Ability to meet any state-specific HR or security industry licensing requirements, as applicable.
• Expertise in employee relations, including coaching, conflict resolution, counseling, and workplace investigations.
• Strong understanding of employment laws and regulations and how they apply to hourly workforces.
• Experience with HRIS (Human Resources Information Systems) and basic HR reporting.
• Strong planning, organizational, and decision-making skills.
• Excellent interpersonal and communication abilities, with the ability to build trust at all levels of the organization.

Responsibilities

• Lead and manage HR operations, including employee relations, conflict resolution, workplace investigations, and coaching.
• Partner with leadership to shape the employee experience and promote a respectful, inclusive, and compliant workplace culture.
• Oversee performance management processes, corrective actions, and team development to support engagement and operational excellence.
• Drive full-cycle recruitment and talent acquisition, with a focus on hourly and high-volume hiring, and oversee onboarding and orientation.
• Manage licensing and compliance requirements, including state licensing, credentialing, certifications, and required training.
• Maintain accurate HR documentation, investigation files, compliance records, and reporting to support risk management and business objectives.
• Develop, implement, and enforce HR policies and procedures in alignment with company standards and employment laws.
• Serve as a trusted advisor to leadership on HR best practices, risk mitigation, and organizational effectiveness.
• Lead, coach, and develop HR team members, fostering accountability, continuous improvement, and a culture of integrity.
• Perform additional duties as assigned.

Skills

Employee relations

Coaching

Leadership

HRIS

HR reporting

Communication

Policy development

Planning and organization

Decision making

Interpersonal skills

Education

Bachelor's degree in Human Resources, Business Administration, or related field

HR certifications (PHR, SHRM-CP) preferred

Job description

Securitas Security Services USA, Inc. in Redmond, WA is seeking an experienced Human Resources Manager to lead HR operations for the local site, overseeing employee relations, investigations, performance management, and compliance.

The role partners with leadership to shape the employee experience, drive high-volume recruiting, licensing, and policy implementation, while cultivating a culture of integrity, vigilance, and helpfulness.