Strategic HR Director: Payroll, Systems & Training

Mobilelink; Sugar Land (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading wireless retailer in the United States is seeking a strategic Director of Human Resources to oversee HR functions and support workforce growth. This role involves leading payroll operations, implementing HRIS platforms, and managing training initiatives across multiple locations. The ideal candidate has a Bachelor's degree in HR or Business, with over 7 years of experience in HR, particularly in retail or multi-unit environments. A focus on compliance and excellent leadership skills are essential.

Qualifications

• Minimum of 7 years of progressive HR experience, including 3+ years in a senior or director-level HR role.
• Strong understanding of employment law and compliance practices.
• Experience in retail or high-volume customer-facing industries is preferred.

Responsibilities

• Lead and manage payroll operations for timely and accurate compensation.
• Oversee the implementation and optimization of HRIS platforms.
• Design and execute company-wide training and development initiatives.

Skills

Payroll management

HRIS implementation

Training and development

Project management

Leadership skills

Education

Bachelor’s degree in Human Resources, Business, or related field

Master’s degree or HR certification

Job description

Mobilelink is one of the fastest-growing wireless retailers in the nation, committed to delivering exceptional service and innovation through our expanding network of retail locations. As we continue to scale, we are looking for a strategic and experienced Director of Human Resources to lead our people operations and support our dynamic workforce.

Role Summary:

The Director of Human Resources will be responsible for overseeing and evolving all core HR functions while playing a key role in building the systems and processes that support a growing, multi-unit organization. This role will be hands-on, collaborative, and heavily focused on scalable HR systems, payroll accuracy, training implementation, and vendor partnerships that align with Mobilelink’s business goals.

Key Responsibilities:

• Lead and manage payroll operations to ensure timely, accurate compensation for all employees, while continuously improving related processes and systems.
• Oversee the implementation and optimization of HRIS platforms, ensuring systems are fully integrated, user-friendly, and aligned with organizational needs.
• Spearhead systems implementation projects, including selection, rollout, training, and adoption of new HR technologies and tools.
• Build and maintain strategic relationships with HR vendors and service providers, managing contracts, renewals, and performance.
• Design and execute company-wide training and development initiatives, supporting employee growth, leadership readiness, and compliance requirements.
• Support workforce planning, talent development, and organizational design in partnership with executive leadership.
• Ensure compliance with all local, state, and federal employment laws and best practices across multiple locations.
• Develop, refine, and enforce HR policies and procedures to support a positive and productive work environment.

What We’re Looking For:

• Bachelor’s degree in Human Resources, Business, or a related field (Master’s or HR certification a plus).
• Minimum of 7 years of progressive HR experience, including 3+ years in a senior or director-level HR role.
• Demonstrated success in payroll management, HRIS implementation, and systems integration.
• Experience managing external HR vendors, from selection to performance oversight.
• Proven ability to design and lead training and development programs across various teams and locations.
• Strong understanding of employment law, compliance, and HR best practices, particularly in a retail or multi-unit business environment.
• Excellent leadership, communication, and project management skills.

Qualifications:

Experience in retail, telecommunications, or other high-volume customer-facing industries is strongly preferred.