Strategic Hotel Safety & Security Leader

Miyako Hybrid Hotel Plano; Plano (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company‑paid life insurance

401(k) retirement plan

11 company paid holidays

Generous PTO

Job summary

Miyako Hybrid Hotel Plano is seeking a hands‑on Safety & Security Manager to lead the Security Department and ensure guest, employee, and asset safety. You will develop staff, manage investigations, and partner with local agencies to maintain a proactive security culture and high service standards.

The role oversees patrols, access control, incident reporting, emergency preparedness, and loss prevention, while aligning with hotel leadership on budget and compliance.

Qualifications

• High school diploma or GED required.
• Minimum of 4–6 years of progressive security management experience in a hotel or similar setting.
• Ability to obtain and maintain Texas Level II Non‑Commissioned Security Officer Registration.
• Ability to obtain and maintain CPR/AED and First Aid Certification.
• Proven knowledge of hotel security operations, emergency preparedness, workplace safety, and loss prevention.
• Experience conducting investigations and preparing detailed incident reports.
• Strong leadership, communication, coaching, and conflict resolution skills.
• Proficiency with CCTV, access control, and incident reporting software.

Responsibilities

• Direct daily operations of the Security Department.
• Recruit, onboard, train, and develop Security Officers.
• Prepare schedules based on needs and labor budgets.
• Conduct evaluations, coaching, and disciplinary actions.
• Develop and implement security and loss prevention programs.
• Lead emergency response and coordinate drills with local agencies.
• Monitor security systems and ensure asset protection.
• Respond to guest concerns and assist with events.

Skills

Security leadership

Staff training

Emergency planning

Investigations

Incident reporting

Microsoft Office

CCTV systems

Access control

Education

High school diploma or GED

Tools

Microsoft Office

CCTV systems

Access control systems

Incident reporting software

Job description

Miyako Hybrid Hotel Plano is seeking a hands‑on Safety & Security Manager to lead the Security Department and ensure guest, employee, and asset safety. You will develop staff, manage investigations, and partner with local agencies to maintain a proactive security culture and high service standards.

The role oversees patrols, access control, incident reporting, emergency preparedness, and loss prevention, while aligning with hotel leadership on budget and compliance.