Strategic Healthcare Account Manager – Remote

Jobtome; Huntington (VT); Remote; USD 40.000 - 72.000; Vollzeit

Benefits dieser Stelle

Benefits package

Zusammenfassung

Genoa Healthcare, part of Optum and UnitedHealth Group family, is seeking an Account Manager to manage a portfolio of residential and healthcare partner accounts. You will focus on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to grow the business.

You will work with pharmacy, billing, operational, and business development teams to onboard new accounts, maintain retention, and ensure service continuity across markets.

Qualifikationen

• 6+ months of experience building external client relationships and coordinating across internal teams.
• 4+ years of experience supporting pharmacy or healthcare operations.
• 4+ years of experience in pharmacy or healthcare account management, in a client-facing role.
• Access to reliable transportation and a valid US driver's license with ability to travel regularly up to 75%.

Aufgaben

• Serve as the primary relationship owner for assigned accounts, supporting retention and growth
• Maintain quarterly outreach cadence through site visits or virtual meetings
• Collaborate with pharmacy operations, billing, and business development to onboard and support accounts
• Escalate and resolve service, operational, and billing concerns in a timely manner
• Educate account partners on available services and billing processes

Kenntnisse

Client relationships

Healthcare operations

Account management

Travel up to 75%

Jobbeschreibung

Genoa Healthcare, part of Optum and UnitedHealth Group family, is seeking an Account Manager to manage a portfolio of residential and healthcare partner accounts. You will focus on relationship management, proactive account support, and timely resolution of service, operational, and billing issues to grow the business.

You will work with pharmacy, billing, operational, and business development teams to onboard new accounts, maintain retention, and ensure service continuity across markets.