Strategic Health Care Accounts Executive

CVS Health Corporation; Phoenix (AZ); On-site; USD 68,000 - 183,000; Full time

Job summary

CVS Health Corporation is seeking a Strategic Account Executive to manage the FEP Mail Order relationship, ensuring client satisfaction and contractual compliance. The role partners with Mail Operations, Customer Care, and Finance to drive performance and strategic initiatives in a highly matrixed environment.

Ideal candidates bring 7+ years in account leadership within healthcare or PBM, with proven ability to influence across functions and present to executives.

Qualifications

• Strong analytical, financial, project management and problem-solving capabilities.
• Excellent written, verbal, and presentation skills.

Responsibilities

• Serve as the primary point of contact for FEP Mail Order operations and strategic initiatives.
• Build and maintain trusted relationships with client stakeholders and internal leadership.
• Lead business reviews, operational discussions, and executive-level presentations.
• Monitor and drive operational performance, contractual commitments, service guarantees, and client deliverables.
• Partner across business functions to resolve complex issues, mitigate risks, and ensure continuity of service.
• Translate operational, financial, and performance data into actionable business insights and client recommendations.
• Identify opportunities to improve member experience, operational efficiency, and client value.
• Support implementation of new products, programs, and technology solutions impacting the Mail Order business.
• Lead audit, compliance, and governance activities in support of contractual obligations.
• Drive strategic initiatives from planning through execution while ensuring stakeholder alignment and accountability.

Skills

Strong analytical skills

Financial analysis

Project management

Communication & presentation

Education

Bachelor's degree in Business, Healthcare Administration, Finance, or related field

Job description

CVS Health Corporation is seeking a Strategic Account Executive to manage the FEP Mail Order relationship, ensuring client satisfaction and contractual compliance. The role partners with Mail Operations, Customer Care, and Finance to drive performance and strategic initiatives in a highly matrixed environment.

Ideal candidates bring 7+ years in account leadership within healthcare or PBM, with proven ability to influence across functions and present to executives.