Strategic Growth Leader, Client Services

Fingerpaint Marketing, Inc.; United States; À distance; USD 160 000 - 220 000; Plein temps

Résumé du poste

Fingerpaint Marketing, Inc. is seeking a Vice President, Client Services to oversee a major portfolio and drive strategic, financial, and transformational initiatives across client engagements in health and wellness sectors.

As a senior executive, you will partner with lead client executives, guide cross-functional teams, ensure profitability, and nurture senior talent while championing process improvements and client retention in a fast-paced agency environment.

Qualifications

• Bachelor’s degree in a relevant field; advanced degrees (PharmD, MBA, PhD) are a plus.
• 10+ years of pharmaceutical or medical communications agency leadership experience.
• Strong knowledge of pharma industry, product lifecycle, and marketing mix.

Responsabilités

• Lead client relationship function by serving as the principal business partner to the lead client executive(s), monitoring the marketplace, and guiding strategic/tactical changes aligned with brand goals.
• Provide organizational leadership to both internal and client teams, implementing change in process or workflow to adjust to different clients and market dynamics.
• Resolve complex strategic and operational conflicts between internal staff, teams, or clients where expectations do not align with service agreements.
• Guide strategy by leveraging high-level scientific and medical communications knowledge, ensuring all deliverables compliantly advance client objectives.
• Accountable for overall client satisfaction and ensuring the client’s goals and objectives are met.

Connaissances

Pharma industry

Agency knowledge

Relationship management

Financial acumen

Regulatory compliance

Scientific knowledge

Travel willingness

Formation

Bachelor's degree

Description du poste

Fingerpaint Marketing, Inc. is seeking a Vice President, Client Services to oversee a major portfolio and drive strategic, financial, and transformational initiatives across client engagements in health and wellness sectors.

As a senior executive, you will partner with lead client executives, guide cross-functional teams, ensure profitability, and nurture senior talent while championing process improvements and client retention in a fast-paced agency environment.