Strategic Growth Associate

Saint Joseph Health System (Indiana); Mishawaka (IN); On-site; USD 80,000 - 110,000; Full time

Job summary

Saint Joseph Health System in Mishawaka, Indiana, is seeking a Strategic Growth Associate to advance strategic growth initiatives by strengthening provider relationships, improving access to care, and increasing utilization across service lines.

You will partner with physicians, operational leaders, and stakeholders to identify opportunities, remove barriers, and support sustainable growth aligned with organizational priorities.

Qualifications

• Bachelor’s degree in business, healthcare administration or related field.
• Three (3) years of healthcare sales experience.
• Valid driver’s license where required by assignment.
• Ability to travel within the area of assignment (estimated 75% regionally / locally).

Responsibilities

• Build and maintain trusted relationships with employed and independent physicians, advanced practice providers, office managers, and other key stakeholders.
• Conduct strategic outreach efforts designed to increase awareness, utilization, and alignment with organizational services and programs.
• Analyze market dynamics, referral patterns, demographic trends, payer influences, and competitive activity to identify growth opportunities.
• Gather, interpret, and communicate data from multiple internal and external sources to support growth strategies and decision-making.
• Collaborate with operational, clinical, medical group, finance, and marketing leaders to address barriers to growth and improve access.
• Identify business development opportunities across service lines, ambulatory settings, programs, and geographic markets.
• Support business case development and feasibility assessments for new growth initiatives.
• Monitor key performance indicators such as volume growth, referral capture, market share, and other growth metrics.
• Lead and support implementation of strategic growth initiatives, including change management efforts and stakeholder engagement.
• Serve as the voice of the customer by identifying provider concerns, resolving issues, and helping improve the overall customer experience.

Skills

Provider relationship management

Business development

Data analysis

Communication

Project management

Cross-functional collaboration

Customer-focused

Education

Bachelor's degree in business or healthcare administration

Job description

Why Saint Joseph Health System?

At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard.We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

Employment Type

Full time

Shift

Day Shift

Description

Why Saint Joseph Health System?

At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard.We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

Make an Impact Through Growth, Access, and Provider Engagement

The Strategic Growth Associate plays a key role in advancing strategic growth initiatives by strengthening provider relationships, improving access to care, and increasing utilization across targeted service lines and programs. This position partners closely with physicians, operational leaders, and stakeholders to identify opportunities, remove barriers, and support sustainable growth aligned with organizational priorities.

This is an exciting opportunity for a relationship-driven professional who enjoys combining data insights, business development, and healthcare market knowledge to influence growth strategies and improve patient access.

What You'll Do

As a Strategic Growth Associate, you will serve as a trusted liaison between providers and the organization, helping to strengthen referral relationships, improve service utilization, and support growth initiatives through strategic outreach and collaboration.

Key Responsibilities Include

• Build and maintain trusted relationships with employed and independent physicians, advanced practice providers, office managers, and other key stakeholders.
• Conduct strategic outreach efforts designed to increase awareness, utilization, and alignment with organizational services and programs.
• Analyze market dynamics, referral patterns, demographic trends, payer influences, and competitive activity to identify growth opportunities.
• Gather, interpret, and communicate data from multiple internal and external sources to support growth strategies and decision-making.
• Collaborate with operational, clinical, medical group, finance, and marketing leaders to address barriers to growth and improve access.
• Identify business development opportunities across service lines, ambulatory settings, programs, and geographic markets.
• Support business case development and feasibility assessments for new growth initiatives.
• Monitor key performance indicators such as volume growth, referral capture, market share, and other growth metrics.
• Lead and support implementation of strategic growth initiatives, including change management efforts and stakeholder engagement.
• Serve as the voice of the customer by identifying provider concerns, resolving issues, and helping improve the overall customer experience.

What Makes You Successful

The ideal candidate is a strategic thinker and relationship builder who can effectively balance data analysis with customer-facing engagement. You are comfortable navigating complex healthcare environments, influencing without direct authority, and partnering across diverse teams to achieve meaningful results.

Successful Candidates Will Demonstrate

• Strong provider relationship management and consultative engagement skills.
• Business development and strategic planning capabilities.
• Experience analyzing and translating data into actionable recommendations.
• Excellent communication and presentation skills with the ability to tailor messages to diverse audiences.
• Strong project management and cross-functional collaboration abilities.
• A customer-focused mindset with a commitment to service excellence.
• The ability to manage multiple priorities while driving measurable outcomes.

Minimum Qualifications

• Bachelor’s degree from an accredited school in business, healthcare administration or related field.
• Three (3) years of healthcare sales experience.
• Valid driver’s license where required by assignment.
• Ability to travel within the area of assignment (estimated 75% regionally / locally).

Preferred Qualifications

• Clinical experience.
• Master’s Business Administration (MBA) or Healthcare Administration (MHA) degree from an accredited school.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.