Provider Relations Representative

Saint Francis Healthcare System; Cape Girardeau (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Total Rewards benefits

Education Assistance

ETO benefits

Retirement matching

Career development resources

Job summary

Saint Francis Healthcare System in Missouri seeks a Provider Relations Representative to strengthen physician engagement, improve referral connectivity, and support network integrity across Medical Partners. This highly visible role acts as an ambassador between physicians, specialists, and health system leadership, with ~70% field engagement through in-person visits.

The position emphasizes proactive outreach, onboarding, events, and reporting.

Qualifications

• Bachelor's degree in healthcare/related field required.
• Minimum 3 years of physician relations, marketing, or provider outreach experience required.
• Experience with physicians, healthcare leadership preferred.

Responsibilities

• Strengthen physician engagement and clinical service alignment.
• Build referral connectivity and strengthen internal referral pathways.
• Conduct field visits and in-person engagements with physicians and clinics.
• Coordinate provider onboarding, events, and communication initiatives.
• Support reporting and analytics on network performance.

Skills

Physician relations

Provider outreach

Communication with physicians

Healthcare operations

Education

Bachelor’s degree in Healthcare Administration

Job description

Job Summary

The Provider Relations Representative serves as a strategic relationship leader responsible for strengthening physician engagement, improving referral connectivity, and supporting network integrity across Medical Partners. This highly visible role functions as a primary ambassador between Medical Partners physicians, specialists, and health system leadership. Through proactive outreach, provider visits, and communication initiatives, this position ensures physicians remain informed, connected, and aligned with the organization’s clinical services, growth initiatives, and operational priorities. Approximately 70% of this role will be dedicated to field engagement, including in-person visits with physicians and clinics. The remaining 30% will focus on planning, communication initiatives, provider onboarding coordination, event coordination, and reporting activities. This role plays a critical part in strengthening referral relationships, identifying opportunities to improve internal referral pathways, and ensuring physicians have the resources and support necessary to provide seamless patient care within the Medical Partners network.

Education

• Bachelor’s degree Healthcare Administration, Business Administration, Communications, Marketing, Public Health, Healthcare Management, or related field- required

Experience

• Three (3) years of experience in physician relations, marketing, sales, provider outreach, referral services, or healthcare operations- required
• Experience working directly with physicians, advanced practice providers, or healthcare leadership- preferred
• Experience supporting physician engagement, provider communication, or referral development initiatives- preferred

Why Work at Saint Francis?

Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12‑bed hospital has grown into the region’s leading healthcare system—recognized nationally for exceptional quality, safety, and patient experience. Today, Saint Francis serves more than 715,000 people across five states. With a 306‑bed Medical Center, nearly 3,000 team members, and over 300 providers, Saint Francis is not only the largest healthcare system between St. Louis and Memphis—it’s a powerful economic anchor for the communities it serves. You’ll find more than 50 specialties, the region’s only Level III Emergency and Trauma Center, and southeast Missouri’s first Level III NICU. The system’s employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area’s primary care providers.

A Mission That Matters

At Saint Francis, you’re not just doing a job - you’re part of a Catholic healing ministry rooted in compassion, dignity, and service. Every action is inspired by a commitment to honor human life and care for every person who walks through the doors.

Mission

To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.

Vision

To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.

Values You Can Feel Every Day

• Integrity: Doing what’s right, even when no one is watching
• Stewardship: Managing resources wisely for the future
• Faith: Believing in a purpose greater than ourselves
• Hope: Lifting up those who feel discouraged
• Joy: Serving others with a grateful, happy heart
• Compassion: Seeing others through Christ's eyes
• Excellence: Always striving to be the best
• Dignity: Respecting human life from beginning to end

If You’re Looking to Make a True Impact…

Saint Francis offers a workplace where your work has purpose, your team feels like family, and your contributions support a mission that has been changing lives for more than 150 years.

Total Rewards

Our most important asset is our colleagues. That's why Saint Francis Healthcare System offers a comprehensive benefits program to meet all your needs. Colleagues working at least 24 hours per week will have access to our Total Rewards package as outlined below.

• Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
• Saint Francis Medical Services Discount
• Earned Time Off (ETO) based on relevant years of work history. ETO combines vacation, sick, holidays, and personal days into one balance to allow for flexibility
• Retirement benefits including SFHS immediate matching
• Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
• Other benefits including: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access

To learn more about our Total Rewards package and eligibility, visit www.sfmc.net/careers/benefits/.

Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call 573-331-5152 or email us at [e-mail].