Strategic Growth Account Manager – Key Accounts

Bay Cities; Pico Rivera (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Bay Cities, headquartered in Pico Rivera, is seeking a Sales Account Manager to support the Sales Executive in expanding our business. This role focuses on growing assigned customer accounts, increasing revenue through strategic account development, and diversifying offerings across retailers, brands, divisions and products.

You will build strong customer relationships, coordinate projects from concept through development, and serve as a strategic partner to drive long-term growth.

Qualifications

• BS degree in Business or related field.
• 2–4 years in B2B sales in related industries: Printing, permanent/semi-permanent displays, corrugated, paper board, digital and marketing agencies.
• Strong sales instincts including prospecting, cold calling, qualifying, needs analysis, proposal.
• Must be skilled with development, negotiation, and closing.
• Proficient with CRM software, MS Word, Excel, PowerPoint, and other applicable tools.
• Self-starting: seizes opportunities independently without constant supervision.
• Excellent verbal and written communication; able to present to groups.

Responsibilities

• Support the Sales Executive by managing assigned accounts, driving growth within existing customer relationships, and assisting in new business development activities.
• Grows assigned accounts by expanding into additional retailers, brands, divisions, and product categories to increase revenue.
• Drives revenue growth by identifying, developing, and closing opportunities within assigned accounts and expanding Bay Cities' business.
• Builds relationships with key decision-makers and introduces Bay Cities capabilities to identify new opportunities.
• Identifies and develops additional retailers, brands, and programs within existing accounts while pursuing new business opportunities.
• Participates in customer visits, presentations, and strategic account planning sessions to strengthen relationships and support growth.
• Prospects, qualifies, and develops new business opportunities through networking, referrals, outbound outreach, and customer visits.
• Supports pricing, quoting, profitability reviews, and account strategy development.
• Keeps informed on market trends, competitors, and customer strategies.
• Maintains account info within CRM systems and creates projects in WebCenter.
• Owns project deliverables and ensures execution with internal teams.
• Serves as primary day-to-day contact for assigned accounts, ensuring timely communication and exceptional customer service.
• Collaborates with Design, Estimating, Production, Sourcing, Operations, and other teams to ensure project success.
• Recaps meeting deliverables with clients and internal departments, assigning ownership and timelines.

Skills

Sales

CRM software

Negotiation

Communication

Project management

Education

BS degree in Business or related field

Tools

MS Word

Excel

PowerPoint

CRM software

Job description

Bay Cities, headquartered in Pico Rivera, is seeking a Sales Account Manager to support the Sales Executive in expanding our business. This role focuses on growing assigned customer accounts, increasing revenue through strategic account development, and diversifying offerings across retailers, brands, divisions and products.

You will build strong customer relationships, coordinate projects from concept through development, and serve as a strategic partner to drive long-term growth.