Strategic Grateful Giving Manager

Texas Children's Hospital; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Texas Children's Hospital is seeking a Grateful Giving Program Manager to lead strategy and execution of the grateful giving program. You will serve as a primary liaison among patient families, clinical teams, hospital leadership, and the Philanthropy Department to cultivate philanthropy and meaningful giving opportunities.

The role oversees donor pipeline development, relationship management, staff education, program operations, and performance measurement, partnering across the organization to

Qualifications

• Strong relationship-building, collaboration, and stakeholder management skills.
• Excellent verbal, written, and interpersonal communication skills.
• Knowledge of grateful patient fundraising, donor engagement strategies, and healthcare philanthropy best practices.
• Understanding of HIPAA regulations, patient privacy, and ethical fundraising guidelines.
• Experience using donor CRM systems and Microsoft Office Suite; ability to analyze data and translate insights into strategic action.

Responsibilities

• Develop, implement, and manage a comprehensive, HIPAA-compliant grateful giving program that supports organizational fundraising goals.
• Serve as an ambassador for Texas Children's mission, values, and culture of philanthropy.
• Build strong partnerships with physicians, nurses, and clinical leaders to identify and engage grateful patients and families.
• Develop and deliver education and training that increases awareness and participation in grateful giving initiatives across the organization.
• Collaborate with Annual Giving to develop integrated direct mail, digital, and multichannel grateful giving campaigns.
• Manage program goals, budget, and performance metrics while identifying opportunities for continuous improvement.
• Partner with volunteer leadership and fundraising volunteers to expand donor engagement opportunities.

Skills

Relationship-building

Communication skills

HIPAA knowledge

Emotional intelligence

Cross-functional work

Project management

Education

Bachelor's degree

Master's degree preferred

Tools

CRM systems

Microsoft Office

Job description

Texas Children's Hospital is seeking a Grateful Giving Program Manager to lead strategy and execution of the grateful giving program. You will serve as a primary liaison among patient families, clinical teams, hospital leadership, and the Philanthropy Department to cultivate philanthropy and meaningful giving opportunities.

The role oversees donor pipeline development, relationship management, staff education, program operations, and performance measurement, partnering across the organization to