Strategic GIS Learning & Development Lead

Bank of America; Denver (CO); On-site; USD 115,000 - 190,000; Full time

Job summary

Bank of America is seeking a leadership role to drive GIS Learning & Development strategy, translating business priorities into scalable learning programs and governance in collaboration with the Global Technology Academy.

You will lead capability-building, leadership development, and regulatory training across the GIS organization, aligning programs with workforce plans and future skill needs. This position operates in a fast-paced, matrixed environment while delivering measurable outcomes.

Qualifications

• Experience operating in a highly matrixed, fast-paced enterprise environment with shifting priorities and ambiguity.
• Knowledge of talent development, leadership development, workforce planning, and enterprise capability-building practices.
• Experience supporting cybersecurity, technology, risk, or operational organizations.
• Ability to align learning and development strategies with business objectives and future-state operating models.
• Proven ability to develop strategy and drive execution from concept through delivery.
• Strong stakeholder management, facilitation, and collaboration skills, with the ability to build consensus and influence without direct authority.
• Excellent verbal, written, presentation, and active listening skills, with the ability to tailor messaging to diverse audiences and drive buy-in.
• Knowledge of learning management systems (LMS), workforce capability assessments, and training analytics.
• Proficiency in Microsoft Office applications (Excel, PowerPoint, and Word), including data analysis, reporting, and executive-level presentations.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities effectively.
• Self-motivated and results-oriented, with the ability to work independently and deliver with minimal direction.
• Demonstrated problem-solving, critical thinking, and issue-resolution skills, including effective escalation management when needed.
• Solutions-focused, adaptable, and resilient, with the ability to navigate change and evolving business needs.
• Proven ability to coach, develop, and improve individual and team performance in a customer-centric environment.
• Experience identifying skill gaps, diagnosing root causes, and implementing effective development and performance improvement plans.
• Understanding of risk identification, mitigation, and reinforcement of a strong risk culture.
• Strong interpersonal skills with a track record of building relationships, fostering trust, and driving successful outcomes across stakeholders.
• Intellectual curiosity and a commitment to continuous learning and professional growth.

Responsibilities

• Lead the GIS Learning & Development strategy aligned to business priorities, workforce plans, and future skill needs.
• Establish governance, metrics, reporting, and oversight for learning performance, certifications, and compliance.
• Ensure adherence to mandatory, regulatory, and enterprise-required training programs.
• Partner with GIS leaders, the Academy, and enterprise stakeholders to define learning priorities and capability-building strategies.
• Drive workforce development across cybersecurity, technology, leadership, and professional skills.
• Oversee learning roadmaps, onboarding, career development, and succession planning programs.
• Manage the end-to-end delivery of learning initiatives, from needs assessment through implementation and measurement.
• Analyze workforce capabilities and learning outcomes to identify skill gaps and improve organizational readiness.
• Manage relationships with learning partners, vendors, and educational institutions.
• Provide executive reporting and insights while fostering a culture of continuous learning and knowledge sharing.

Skills

Stakeholder management

Learning governance

Data analysis

Change management

Executive presence

Leadership development

Talent management

Business acumen

Vendor management

Process improvement

Risk & issue management

Learning delivery

Education

Bachelor's degree or equivalent work experience

Tools

Learning Management Systems (LMS)

Job description

Bank of America is seeking a leadership role to drive GIS Learning & Development strategy, translating business priorities into scalable learning programs and governance in collaboration with the Global Technology Academy.

You will lead capability-building, leadership development, and regulatory training across the GIS organization, aligning programs with workforce plans and future skill needs. This position operates in a fast-paced, matrixed environment while delivering measurable outcomes.