Strategic Food Account Manager & Growth Driver

Carolina Copacking, LLC; Henderson (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Carolina CoPacking, LLC in North Carolina seeks an Account Relationship Manager to own the day-to-day health of key customer accounts, including national brand partners, and drive revenue growth with the sales team. The role requires strong relationship-building, problem-solving, SQF/food safety familiarity, and the ability to manage multiple priorities in a fast-paced plant environment.

Travel 15-25% is expected.

Qualifications

• 5+ years in customer success, account management, or inside sales in food manufacturing.
• Experience with national or branded accounts is a strong plus.
• Proven new business development in a B2B environment for co-manufacturing.
• Familiarity with SQF or other GFSI programs preferred.

Responsibilities

• Own day-to-day health of assigned accounts and build long-term partnerships.
• Support renewal conversations and translate account history into opportunities.
• Lead outbound prospecting and move qualified opportunities through the pipeline.
• Collaborate cross-functionally with production, QA, logistics, and sales.

Skills

Relationship-building

Account management

Sales prospecting

CRM proficiency

Communication skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

CRM software

MS Office (Word, Excel, Outlook)

Order management systems

Job description

Carolina CoPacking, LLC in North Carolina seeks an Account Relationship Manager to own the day-to-day health of key customer accounts, including national brand partners, and drive revenue growth with the sales team. The role requires strong relationship-building, problem-solving, SQF/food safety familiarity, and the ability to manage multiple priorities in a fast-paced plant environment.

Travel 15-25% is expected.