Strategic External Communications Lead

Moss.com; Fort Lauderdale (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Moss.com is seeking a Senior Manager of External Communications to lead day-to-day external communications, PR, and media relations across markets from its Fort Lauderdale area operations. You will develop strategies, manage agency partnerships, oversee social media, digital content, and issues/crisis response, and mentor a growing team to protect Moss's brand and reputation in a fast-paced environment.

Strong writing, strategic thinking, and data-driven reporting are essential as you coordinate

Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, or related field.
• 8+ years of progressive external communications experience.
• Experience managing PR agency relationships and holding partners accountable.

Responsibilities

• Develop and execute external communications strategies across markets and geographies.
• Manage day-to-day PR and media relations including press releases and interviews.
• Build relationships with media contacts, industry publications, and community stakeholders.
• Support issues and crisis communications with real-time coordination.
• Oversee external PR agency relationships and reporting.
• Lead corporate social media strategy, analytics, and paid campaigns as needed.
• Maintain website content aligned with brand voice and messaging standards.
• Develop content across formats: releases, statements, social copy, web copy.
• Mentor and develop communications team members.
• Track performance with data-driven insights and refine strategy.

Skills

Public relations

Media relations

Crisis communications

Social media strategy

Content development

Agency management

Strategic thinking

Writing & editing

Data-driven reporting

Team leadership

Education

Bachelor's degree in Communications/Related field

Master's degree (preferred)

Tools

AI tools

Content Management Systems

Media monitoring tools

Job description

Moss.com is seeking a Senior Manager of External Communications to lead day-to-day external communications, PR, and media relations across markets from its Fort Lauderdale area operations. You will develop strategies, manage agency partnerships, oversee social media, digital content, and issues/crisis response, and mentor a growing team to protect Moss's brand and reputation in a fast-paced environment.

Strong writing, strategic thinking, and data-driven reporting are essential as you coordinate