Strategic Events Manager — Coastal Resort

Hyatt Hotels Corporation; Isle of Palms (SC); In loco; USD 55.000 - 85.000; Tempo pieno

Descrizione del lavoro

Wild Dunes Resort at Isle of Palms, a Destination by Hyatt, is seeking an experienced Event Services Manager to oversee planning, execution, and post-event follow-up for diverse group events.

You will collaborate with Sales, F&B, Banquets, Culinary, Recreation, Spa, and other departments to ensure flawless experiences, while supporting revenue through upselling and services. Strong organizational and communication skills are essential.

Competenze

• Full-time management position requiring schedule flexibility, including weekends, evenings, and holidays.
• Bachelor's degree in Hospitality, Event Management, Business, or a related field preferred.
• Previous experience in Event Planning, Event Services, Catering, Hotel Operations, or Hospitality Management required.
• Hotel or resort experience preferred.
• Strong organizational, communication, and relationship-building skills.
• Proficiency with Microsoft Office and hotel event management systems.
• Ability to work independently while maintaining a collaborative team approach.
• Proven ability to manage multiple projects while maintaining high service standards and attention to detail.

Mansioni

• Manage all aspects of assigned group events from turnover through post-event follow-up.
• Serve as the primary liaison between clients and resort operations teams, ensuring event requirements are communicated accurately and executed successfully.
• Develop and maintain detailed event documentation, including banquet event orders, rooming lists, event agendas, diagrams, and resumes.
• Build and maintain strong relationships with meeting planners, wedding planners, clients, vendors, and resort partners.
• Conduct property tours, planning meetings, and site inspections to showcase resort facilities and services.
• Collaborate with Sales, Food & Beverage, Banquets, Culinary, Recreation, Spa, Golf, Front Office, Housekeeping, and Engineering teams to ensure successful event execution.
• Monitor event details, anticipate guest needs, and proactively resolve challenges while maintaining service excellence.
• Maintain accurate event records, forecasting, reporting, and budget information.
• Support revenue growth through strategic upselling of resort amenities, catering enhancements, recreation activities, and special event services.
• Stay informed of industry trends and recommend innovations that enhance client experiences and operational efficiencies.
• Maintain confidentiality of guest, client, and company information.
• Represent Wild Dunes Resort professionally in all interactions and uphold resort standards and values.

Conoscenze

Organizational skills

Communication

Relationship-building

Multitasking

Formazione

Bachelor's degree in Hospitality, Event Management, Business, or related field

Strumenti

Microsoft Office

Hotel event management systems

Descrizione del lavoro

Wild Dunes Resort at Isle of Palms, a Destination by Hyatt, is seeking an experienced Event Services Manager to oversee planning, execution, and post-event follow-up for diverse group events.

You will collaborate with Sales, F&B, Banquets, Culinary, Recreation, Spa, and other departments to ensure flawless experiences, while supporting revenue through upselling and services. Strong organizational and communication skills are essential.