Strategic Enterprise Innovation Program Manager

Turning Stone Enterprises; Town of Verona (NY); Sur place; USD 121 000 - 154 000; Plein temps

Avantages offerts par ce poste

Paid weekly

Diversity of schedules

Paid time off

Tuition assistance

401(k) plan

Healthcare benefits

Career development

Résumé du poste

Turning Stone Enterprises in Verona, NY seeks a Senior Innovation Program Manager to drive enterprise-wide strategic initiatives, build portfolio management, and mature PMO capabilities in a matrixed environment across business units and leadership levels.

You will align strategy with execution, guide cross-functional teams, and shape governance while leading large-scale programs from concept through implementation, delivering measurable business impact.

Qualifications

• 8–12+ years leading large, complex programs in enterprise environments.
• Demonstrated success building team structure, standards, and governance.
• Strong change management experience.
• Experience leading long‑term, cross‑functional initiatives with executive visibility.
• Hospitality, entertainment, gaming, retail, or consumer‑focused experience preferred.
• Experience delivering programs that leverage personalization, automation, or AI/ML to enhance guest experiences or operations.
• Excellent communication, stakeholder management, and execution skills.
• Ability to stand/walk for long periods of time and lift up to 10 pounds.

Responsabilités

• Maintain and reinforce enterprise-wide program standards, best practices, and governance.
• Oversee enterprise roadmap and initiative pipeline visibility, health, and reporting.
• Identify and address operational gaps that limit speed or quality of delivery.
• Lead prioritization efforts based on strategic alignment, capacity, risk, and measurable business value.
• Apply consistent intake processes, acceptance criteria, and evaluation frameworks.
• Implement risk assessment, mitigation, and resilience planning approaches at the program and portfolio level.
• Partner with leadership to evolve tooling, reporting, and AI‑enabled capabilities.
• Translate enterprise strategy and business drivers into actionable, multi‑year program roadmaps.
• Provide leadership and structure for large‑scale, complex initiatives spanning digital, CX, marketing, technology and operations.
• Assess interdependencies and enterprise impacts across initiatives.
• Support strategy‑based decision‑making through data, analysis, and scenario planning.
• Preemptively identify challenges and risks, and define remediation strategies and solutions.
• Support the Director of PMO in establishing and enforcing enterprise change management standards.
• Lead operational rollout planning to ensure initiatives are adopted and sustained.
• Initiate transition‑to‑support and operational handoff strategies in partnership with business and IT teams.
• For assigned programs, provide day‑to‑day guidance to project managers working on associated projects.
• Ensure project plans and execution strategies align to larger business objectives and initiatives.
• Help in identifying potential risks and developing mitigation strategies and plans.
• Facilitate planning sessions, program reviews, and executive updates.
• Provide high‑quality executive‑level reporting and insights.
• Drive decision‑making through clear articulation of risks, tradeoffs, and impacts.
• Serve as a trusted advisor to senior leadership on initiative health and strategic investments.

Connaissances

Leadership

Change management

Program management

Strategic planning

Stakeholder management

Outils

Figma

FigJam

Airtable

Smartsheet

Adobe Experience Cloud

Description du poste

Turning Stone Enterprises in Verona, NY seeks a Senior Innovation Program Manager to drive enterprise-wide strategic initiatives, build portfolio management, and mature PMO capabilities in a matrixed environment across business units and leadership levels.

You will align strategy with execution, guide cross-functional teams, and shape governance while leading large-scale programs from concept through implementation, delivering measurable business impact.