Strategic Enterprise CSM Director
Salesforce
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Job summary
Salesforce is seeking a Director-level Customer Success Manager to serve as a Strategic Value Partner for its most complex enterprise accounts. In this high-visibility role, you will drive a holistic success strategy that aligns Salesforce’s platform capabilities with the customer’s long-term business objectives, quantifying ROI and guiding executive-level engagements.
You will orchestrate cross-functional teams, govern AI integration and risk management, and mentor account teams to deliver
Job description
Salesforce is seeking a Director-level Customer Success Manager to serve as a Strategic Value Partner for its most complex enterprise accounts. In this high-visibility role, you will drive a holistic success strategy that aligns Salesforce’s platform capabilities with the customer’s long-term business objectives, quantifying ROI and guiding executive-level engagements.
You will orchestrate cross-functional teams, govern AI integration and risk management, and mentor account teams to deliver
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