Strategic Enterprise Accounts Leader

careers-at-harver; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary

Discretionary paid time off

Flexible benefit plan options

Retirement savings programs

Bonus opportunities

Job summary

careers-at-harver is seeking an experienced Enterprise Account Manager in Atlanta, GA. The role involves managing strategic partnerships, driving account success, and increasing customer retention through exceptional service.

With at least 5 years in Account Management or Customer Success in HR Tech, you will work closely with C-Level executives to foster relationships and identify growth opportunities. Benefits include a competitive salary, flexible work options, and a diverse workplace culture.

Qualifications

• 5+ years experience in Enterprise Account Management or Customer Success.
• Familiarity with HR Tech, SaaS, and hiring platforms.
• Exceptional verbal and written communication skills.

Responsibilities

• Develop account success plans for top customers.
• Drive expansion revenue through upsells and cross-sells.
• Monitor customer health metrics and intervene when necessary.
• Conduct regular business reviews with executives.
• Identify accounts with declining engagement and lead recovery efforts.

Skills

Enterprise Account Management

Customer Success

Verbal Communication

Written Communication

Technical Proficiency in ATS/HRIS

Tools

Workday

Oracle Recruiting Cloud

Greenhouse

Job description

careers-at-harver is seeking an experienced Enterprise Account Manager in Atlanta, GA. The role involves managing strategic partnerships, driving account success, and increasing customer retention through exceptional service.

With at least 5 years in Account Management or Customer Success in HR Tech, you will work closely with C-Level executives to foster relationships and identify growth opportunities. Benefits include a competitive salary, flexible work options, and a diverse workplace culture.