Strategic Enterprise Accounts Director

Eshipping, Llc; Parkville (MO); On-site; USD 90,000 - 150,000; Full time

Job summary

eShipping LLC in Parkville, MO is seeking an Enterprise Account Director to build and maintain strategic relationships with enterprise customers and lead a small team of account professionals.

You will work with internal support teams to drive retention and expansion, review KPIs, and leverage Power BI and a Transportation Management System to optimize performance. This role requires travel up to 25% and a proven track record in complex contract negotiations.

Qualifications

• Industry or account management experience required.
• Strong leadership and team development skills.
• Ability to manage enterprise-level customer relationships.

Responsibilities

• Develop and manage enterprise customer relationships.
• Lead a team of Account Coordinators/Account Managers.
• Drive account retention and expansion strategies.
• Conduct quarterly and annual account reviews.
• Utilize Power BI to monitor KPIs and identify opportunities.
• Negotiate and close contracts with customers.

Skills

Account management

Team leadership

Customer relationship management

Negotiation and closing

Strategic planning

Analytical thinking

Tools

Power BI

TMS

Job description

eShipping LLC in Parkville, MO is seeking an Enterprise Account Director to build and maintain strategic relationships with enterprise customers and lead a small team of account professionals.

You will work with internal support teams to drive retention and expansion, review KPIs, and leverage Power BI and a Transportation Management System to optimize performance. This role requires travel up to 25% and a proven track record in complex contract negotiations.