Strategic Enterprise Account Manager - USA Remote

BMC Software; Texas; Hybrid; USD 100,000 - 150,000; Full time

Job summary

BMC Software in Texas is seeking a Strategic Enterprise Account Manager to drive Helix solutions into top accounts. You will own a territory, position Helix's AI-native platform, and work with top product specialists to win strategic deals.

Join a high-energy team focused on revenue growth, customer happiness, and professional development. This role offers flexibility with remote/hybrid work and exposure to enterprise IT leaders.

Responsibilities

• Act as the main point of contact for customers throughout the full sales cycle.
• Own your territory to increase footprint, build larger deals, and help Helix remain a market leader.
• Lead as a Helix brand ambassador, building trust with customers, partners, and colleagues.
• Collaborate with cross-functional teams to learn, enable, and execute go-to-market strategies.

Job description

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Description and Requirements

This Is Helix. Powered by You.

AtBMC Helix, we don’t do ordinary. We’re theAI-native enginebehind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix ofcurious minds, creative thinkers, and courageous builderswho believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-firstAgentic AI platformempowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

Helix Sales Professionals have the power to transform entire organizations. With your high-energy, dedication, and passion you will focus on designing and executing a go-to-market strategy, delivering revenue growth and customer happiness. If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then Helix is the place to be.

Join us as a Strategic Enterprise Account Manager! As a Sales Account Manager, you will own a territory where you will be positioning Helix's Iconic and cutting-edge technologies into some of the most prestigious customers.

Here is how, through this exciting role, you will contribute to Helix's and your own success:

• Act as the main point of contact for your customers. Throughout the full sales cycle, you will be supported by top, talented, product specialized Account Managers, Solution & Value Engineers, as well as a full ecosystem dedicated to Helix’s main strategy: customer centricity.
• Be the business owner of your territory to increase our footprint, build larger deals, and help Helix remain in its well-deserved market leader position.
• Lead as a Helix brand ambassador, both internally and externally, and build trust and confidence with customers, partners, and colleagues through integrity and professionalism.
• As every Helix employee, you will be given the opportunity to learn, be included in global projects, challenge yourself, and be the innovator when it comes to solving everyday problems.

To ensure you’re set up for success, you will bring the following skillset & experience:

• You will have worked effectively as a team member while also providing team-on-team leadership and orchestrating the internal and external resources needed to effectively manage the sales process
• You have previously demonstrated your ability to further develop your business as a trusted partner by an in-depth understanding of pipeline, business practices, industry trends, and competitive landscape.

Why Work Here? Because You’ll Matter.

We’re not hiring for roles—we’re hiring forimpact. At Helix, you’llsolvehard problems, buildsmart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.

We believe in trust, transparency, andgrit. Our culture is inclusive, flexible and built for people who want to stretch themselves- andsupport others doing the same. Whether you’re remote or in‑office, you’ll find space to show up fully and contribute meaningfully.You won’t be boxed in—you’ll be backed.

Make Your Mark At Helix

If Helixexcites youbutyou’reunsure if you meet every qualification, we value diverse perspective and believe the best ideas come from everywhere.

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.