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Description and Requirements
This Is Helix. Powered by You.
AtBMC Helix, we don’t do ordinary. We’re theAI-native enginebehind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix ofcurious minds, creative thinkers, and courageous builderswho believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-firstAgentic AI platformempowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
Senior Project Manager
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
- Serve as the strategic interface to executive sponsors, program owners, contracting officers, and technical leads across complex federal and DoD engagements.
- Establish delivery governance frameworks, drive structured communication rhythms, and maintain executive‑ready reporting.
- Anticipate stakeholder concerns, manage expectations, and ensure alignment between mission objectives, contractual obligations, and delivery outcomes.
- Own full lifecycle delivery of BMC Helix implementations, from initiation through deployment and sustainment.
- Build and maintain integrated project plans, resource models, RACI matrices, risk registers, dependency maps, and financial forecasts.
- Ensure disciplined execution across scope, schedule, cost, and quality. Lead cross‑functional teams through design, configuration, testing, deployment and operational transition.
- Maintain impeccable project hygiene, including documentation repositories, change logs, and compliance artifacts.
- Direct Engineers, Architects, Security SMEs, and client technical teams in delivering secure, scalable, and compliant enterprise solutions. Foster a culture of accountability, transparency, and continuous improvement. Provide coaching, remove blockers, and ensure teams have the clarity and resources needed to execute effectively. Drive collaboration across internal product, engineering, and support organizations to resolve issues and accelerate delivery.
- Lead planning, design, validation, and deployment of secure solution architectures involving CAC/PIV authentication, PKI, secure API gateways, cross‑domain data flows, and zero‑trust network boundaries. Coordinate with federal cybersecurity teams to meet RMF, NIST 800‑53, DISA STIG, and agency‑specific compliance requirements. Manage deployments into AWS GovCloud, Azure Government, and other restricted cloud environments, ensuring adherence to IL4/IL5/IL6 controls and audit readiness.
- Prepare clients for long‑term operational success by leading cutover planning, knowledge transfer, sustainment readiness, and post‑deployment validation. Ensure support models, SLAs, and escalation paths are clearly defined. Conduct lessons‑learned reviews and contribute to internal playbooks that strengthen repeatable delivery patterns.
- Manage project budgets, revenue forecasts, burn rates, and contract deliverables with precision.
- Ensure compliance with federal contracting requirements, including documentation, acceptance criteria and change control. Identify opportunities for expansion, follow‑on work, and long‑term account growth.
To ensure you’re set up for success, you will bring the following skillset & experience:
- Minimum 3+ years leading enterprise software implementations for US Federal Agencies, DoD organizations, or defense prime contractors.
- Strong background in navigating federal governance structures, security requirements, and multi‑stakeholder environments. Experience with BMC Helix or similar ITSM/ESM platforms is highly preferred.
- Security Clearance Active Secret, Top Secret, or TS/SCI clearance strongly preferred.
- Must demonstrate the ability to pass federal background investigations and operate within high‑security environments with strict adherence to compliance protocols.
- Professional Certifications:Active PMP preferred. Additional certifications such as ITIL, Agile/Scrum, SAFe, or Security+ are beneficial and signal strong alignment with federal delivery standards.
- Exceptional communication and executive‑level presence
- Strong analytical, organizational, and risk‑management skills
- Ability to lead diverse technical teams in high‑security environments
- Comfort operating in ambiguous, fast‑moving, and politically sensitive environments
Why Work Here? Because You’ll Matter.
We’re not hiring for roles— we’re hiring forimpact. At Helix, you’llsolvehard problems, buildsmart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
Make Your Mark At Helix
If Helixexcites youbutyou'reunsure if you meet every qualification, We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
We use AI technology to support parts of our recruitment process, but people— not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replace genuine human judgment.