Strategic DTC Operations Leader

Odyssey Trust Company; Eagan (MN); On-site; USD 150,000 - 230,000; Full time

Job summary

Odyssey Transfer and Trust Company in Minnesota seeks a Managing Director in Corporate Trust with a focus on DTC operations to lead a fast-paced, growth-focused team. You will drive end-to-end DTC processing, manage complex events, and serve as a primary liaison for participants, issuers, and counsel, ensuring accuracy and timely execution.

You will also own the control framework, oversee audits, and champion process improvements and automation across reconciliations, payments, and

Qualifications

• Bachelor's degree in finance, accounting, business or related field, or equivalent experience.
• 7+ years in corporate trust, transfer agency or securities operations, including 3+ years processing directly with DTC.
• 2+ years leading or supervising an operations team.
• Expert knowledge of DTC eligibility, FAST agent processes, DWAC/DRS, DTC payments and corporate action processing.
• Hands-on use of DTC systems (Participant Portal/PBS, LENS, ATOP, CA Web).
• Track record of designing and running operational controls and managing audits or regulatory exams.
• Sound judgment under same-day deadlines and the ability to explain issues clearly to senior management, clients and counsel.

Responsibilities

• Lead, coach and develop a team of Operations Specialists; set goals, run performance reviews and contribute to hiring.
• Plan daily workload and coverage so every DTC deadline is met, including peak payment and redemption dates.
• Build cross-training so no DTC process depends on one person.
• Own end-to-end DTC processing: new issue eligibility, FAST agent balances, DWAC/DRS, payments, and mandatory and voluntary corporate actions.
• Act as final reviewer on complex or high-value events: partial redemptions, exchange and tender offers through ATOP, defaults and restructurings.
• Be the primary relationship contact with DTC and escalation point for participants, issuers, underwriters and counsel.
• Approve onboarding of new DTC-eligible appointments and confirm operational readiness before closing.
• Own the DTC control framework: daily FAST-to-register reconciliation, payment controls, maker–checker and exception sign-off.
• Track and report breaks, aged items, errors and missed deadlines; lead root-cause analysis and corrective action.
• Lead audit, SOC 1 and regulatory exam responses for the DTC function.
• Keep procedures current with DTC rule and service changes.
• Find and deliver automation of reconciliations, payment calculations and DTC announcements.
• Report team KPIs to the Director monthly: volumes, timeliness, breaks and error rates.
• Represent DTC operations on new products, systems, and client onboarding projects.

Education

Bachelor's degree in finance, accounting, business or related field

Tools

Participant Portal/PBS

LENS

ATOP

CA Web

Job description

Odyssey Transfer and Trust Company in Minnesota seeks a Managing Director in Corporate Trust with a focus on DTC operations to lead a fast-paced, growth-focused team. You will drive end-to-end DTC processing, manage complex events, and serve as a primary liaison for participants, issuers, and counsel, ensuring accuracy and timely execution.

You will also own the control framework, oversee audits, and champion process improvements and automation across reconciliations, payments, and