Managing Director, Corporate Trust

Odyssey Trust Company; Eagan (MN); On-site; USD 150,000 - 230,000; Full time

Job summary

Odyssey Transfer and Trust Company in Minnesota seeks a Managing Director in Corporate Trust with a focus on DTC operations to lead a fast-paced, growth-focused team. You will drive end-to-end DTC processing, manage complex events, and serve as a primary liaison for participants, issuers, and counsel, ensuring accuracy and timely execution.

You will also own the control framework, oversee audits, and champion process improvements and automation across reconciliations, payments, and

Qualifications

• Bachelor's degree in finance, accounting, business or related field, or equivalent experience.
• 7+ years in corporate trust, transfer agency or securities operations, including 3+ years processing directly with DTC.
• 2+ years leading or supervising an operations team.
• Expert knowledge of DTC eligibility, FAST agent processes, DWAC/DRS, DTC payments and corporate action processing.
• Hands-on use of DTC systems (Participant Portal/PBS, LENS, ATOP, CA Web).
• Track record of designing and running operational controls and managing audits or regulatory exams.
• Sound judgment under same-day deadlines and the ability to explain issues clearly to senior management, clients and counsel.

Responsibilities

• Lead, coach and develop a team of Operations Specialists; set goals, run performance reviews and contribute to hiring.
• Plan daily workload and coverage so every DTC deadline is met, including peak payment and redemption dates.
• Build cross-training so no DTC process depends on one person.
• Own end-to-end DTC processing: new issue eligibility, FAST agent balances, DWAC/DRS, payments, and mandatory and voluntary corporate actions.
• Act as final reviewer on complex or high-value events: partial redemptions, exchange and tender offers through ATOP, defaults and restructurings.
• Be the primary relationship contact with DTC and escalation point for participants, issuers, underwriters and counsel.
• Approve onboarding of new DTC-eligible appointments and confirm operational readiness before closing.
• Own the DTC control framework: daily FAST-to-register reconciliation, payment controls, maker–checker and exception sign-off.
• Track and report breaks, aged items, errors and missed deadlines; lead root-cause analysis and corrective action.
• Lead audit, SOC 1 and regulatory exam responses for the DTC function.
• Keep procedures current with DTC rule and service changes.
• Find and deliver automation of reconciliations, payment calculations and DTC announcements.
• Report team KPIs to the Director monthly: volumes, timeliness, breaks and error rates.
• Represent DTC operations on new products, systems, and client onboarding projects.

Education

Bachelor's degree in finance, accounting, business or related field

Tools

Participant Portal/PBS

LENS

ATOP

CA Web

Job description

At Odyssey Transfer and Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy.

Odyssey is a tight-knit, solution-driven team. Our shared values, as defined by our own employees, guide us in reaching our individual and collective goals:

• We Show Up for Each Other : We are in this together! We collaborate and support each other to get results. Our employees are compensated with competitive salaries and a comprehensive benefits package.
• We Build : “Outside the Box” is our playground. We’re not afraid to innovate and tackle tough problems – we’re here to disrupt the industry. Creativity and problem-solving is not reserved for the Executive team.
• We Get Stuff Done (GSD) : We have a notable reputation for being exceptionally responsive. Coming up with a great idea is only part of the solution; We take great ideas and put them into action.
• We Do the Right Thing : We’re dependent, trustworthy, and proud of our professional standards.

Primary Responsibilities & Attitude

As a Managing Director in Corporate Trust focused on DTC operations, you will play a key role within the Corporate Trust team. You will be detail-oriented, highly organized, and confident working both independently and collaboratively. You’re excited about being part of a fast-paced, growing company.

Primary Responsibilities:

Team leadership

• Lead, coach and develop a team of Operations Specialists; set goals, run performance reviews and contribute to hiring.
• Plan daily workload and coverage so every DTC deadline is met, including peak payment and redemption dates.
• Build cross-training so no DTC process depends on one person.

DTC operations oversight

• Own end-to-end DTC processing: new issue eligibility, FAST agent balances, DWAC/DRS, payments, and mandatory and voluntary corporate actions.
• Act as final reviewer on complex or high-value events: partial (lottery) redemptions, exchange and tender offers through ATOP, defaults and restructurings.
• Be the primary relationship contact with DTC and escalation point for participants, issuers, underwriters and counsel.
• Approve onboarding of new DTC-eligible appointments and confirm operational readiness before closing.

Controls, Risk and Compliance

• Own the DTC control framework: daily FAST-to-register reconciliation, payment controls, maker–checker and exception sign-off.
• Track and report breaks, aged items, errors and missed deadlines; lead root-cause analysis and corrective action.
• Lead audit, SOC 1 and regulatory exam responses for the DTC function.
• Keep procedures current with DTC rule and service changes.

Process Improvement and Reporting

• Find and deliver automation of reconciliations, payment calculations and DTC announcements.
• Report team KPIs to the Director monthly: volumes, timeliness, breaks and error rates.
• Represent DTC operations on new products, systems, and client onboarding projects.

Required Qualifications

• Bachelor's degree in finance, accounting, business or a related field, or equivalent experience.
• 7+ years in corporate trust, transfer agency or securities operations, including 3+ years processing directly with DTC.
• 2+ years leading or supervising an operations team.
• Expert knowledge of DTC eligibility, FAST agent processes, DWAC/DRS, DTC payments and corporate action processing.
• Hands-on use of DTC systems (Participant Portal/PBS, LENS, ATOP, CA Web).
• Track record of designing and running operational controls and managing audits or regulatory exams.
• Sound judgment under same-day deadlines and the ability to explain issues clearly to senior management, clients and counsel.

Preferred Qualifications

• Experience standing up or scaling a DTC or FAST agent function.
• Exchange or tender agent experience on debt or equity reorganizations, including defaults and restructurings.
• Exposure to MMI issuing and paying agent processing.
• Experience with municipal, CLO, ABS or private credit transactions.
• CCTS (Certified Corporate Trust Specialist) or equivalent industry designation.
• Experience leading automation or system implementation projects.

What We Offer:

Collaborative Culture:

Be part of a supportive team environment that values innovation, continuous improvement, and knowledge sharing.

Comprehensive Benefits:

Access a full range of benefits including health and dental insurance, life and AD&D coverage, long-term disability, an employee assistance program, a $500 health savings account, and a competitive 401(k) match.

Paid Time Off:

Vacation, Sick Days

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.