Strategic Distribution & Partnerships Lead

IHG Hotels & Resorts; Georgia; Hybrid; USD 94,000 - 118,000; Full time

Job summary

IHG Hotels & Resorts in the United States is seeking a Distribution Account Manager to oversee day-to-day management of assigned distribution partners across the AMER region. You will own onboarding, configuration, and governance to ensure partners align with IHG standards and deliver value to hotels.

You will drive contracting, commercial governance, and partner integration, support regular business reviews, and coordinate with internal teams on KPIs, connectivity, and rate parity.

Qualifications

• 8+ years of progressive work-related experience as a Product Manager or Sr. Product Manager in travel tech or related fields.
• Experience leading partner integration initiatives with API testing and XML/JSON messaging.
• Strong analytic, project management, and communication skills with the ability to define goals and success metrics.

Responsibilities

• Serve as the primary Distribution owner for assigned partners and central point of contact for account management activities
• Support regular account reviews (MBRs/QBRs) with partners and internal stakeholders
• Support regional and commercial teams by addressing partner questions, issues, and opportunities
• New business development with distribution partners
• Partner with Commercial org to align account enablement and identify high-value opportunities
• Lead or support partner contracting and renewals within Distribution guardrails
• Ensure partner contracts align with distribution standards and rate parity
• Own partner onboarding, setup, and ongoing maintenance across Distribution systems
• Maintain partner information in Merlin with data integrity
• Support onboarding/integration of new brands into partner portfolios
• Be the first escalation point for connectivity/channel issues and coordinate with technical teams
• Provide rate parity and compliance support

Skills

APIs testing

XML/JSON messaging

Cross-functional collaboration

Partner integration

Travel tech systems

Tools

Merlin

Job description

IHG Hotels & Resorts in the United States is seeking a Distribution Account Manager to oversee day-to-day management of assigned distribution partners across the AMER region. You will own onboarding, configuration, and governance to ensure partners align with IHG standards and deliver value to hotels.

You will drive contracting, commercial governance, and partner integration, support regular business reviews, and coordinate with internal teams on KPIs, connectivity, and rate parity.