Strategic Director, Quality, Risk & Compliance

Family Health Center; Kalamazoo (MI); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Family Health Center in Kalamazoo, MI is seeking a Director of Quality, Risk Management, and Compliance to lead our quality and safety initiatives. This executive role directs credentialing, risk assessment, and compliance programs across the organization.

The successful candidate will oversee quality reporting, performance improvement, and regulatory readiness, while partnering with clinical leadership to protect patients and improve outcomes.

Qualifications

• Licensed healthcare professional with leadership in quality, risk, and compliance.
• Master’s degree in health services or related field preferred.
• CPHQ certification preferred; Lean training encouraged.
• Valid MI Driver’s License (if required by role).

Responsibilities

• Provide strategic leadership for quality, risk, compliance, credentialing, and privileging.
• Develop and monitor programs for quality improvement, patient safety, and regulatory compliance.
• Coordinate credentialing, privileging, and provider monitoring within required timeframes.
• Report to Executive Leadership and applicable Board committees with timely, data-driven insights.
• Ensure alignment with HRSA, CMS, NCQA, and other regulatory requirements.

Skills

Quality leadership

Risk management

Regulatory compliance

Credentialing & Privileging

Healthcare administration

Education

Master’s degree in health services or related field

CPHQ certification

Job description

Family Health Center in Kalamazoo, MI is seeking a Director of Quality, Risk Management, and Compliance to lead our quality and safety initiatives. This executive role directs credentialing, risk assessment, and compliance programs across the organization.

The successful candidate will oversee quality reporting, performance improvement, and regulatory readiness, while partnering with clinical leadership to protect patients and improve outcomes.