Strategic Director, Patient Access & Financial Clearance

Episcopal Health Services, Inc.; New York (NY); On-site; USD 135,000 - 145,000; Full time

Job summary

Episcopal Health Services, Inc. is seeking a Director of Patient Access & Financial Clearance to provide strategic and operational leadership for front-end Revenue Cycle functions across the system.

The role focuses on building a consistent, measurable operating model for registration, eligibility, authorization governance, and patient estimates, with accountability for timely financial clearance and effective patient communication.

Qualifications

• Bachelor’s degree in a related field required or equivalent experience.
• MBA/MHA/MPH or related preferred; leadership in healthcare Revenue Cycle advantageous.
• Minimum 7 years in healthcare Revenue Cycle or Patient Access, with front-end leadership.
• Experience building or redesigning Patient Access/Financial Clearance operations.
• Experience with hospital Revenue Cycle and front-end workflows.

Responsibilities

• Provide strategic and operational leadership for Patient Access and Financial Clearance functions.
• Build and standardize workflows, roles, controls, and performance expectations.
• Lead, coach, and develop managers and staff with clear accountability.
• Oversee a consistent Financial Clearance operating model across eligibility verification, authorizations, and patient estimates.
• Own Revenue Cycle governance for authorization standards and payer requirements.
• Establish registration quality standards and training to improve front-end workflows.
• Develop and monitor KPIs for registration accuracy, eligibility completion, and denials.
• Collaborate with IT and clinical teams to optimize MEDITECH Expanse workflows.
• Drive transformation initiatives while maintaining day-to-day operations.

Skills

Leadership

Strategic thinking

Change management

Data-driven decision making

Workflow redesign

Cross-functional collaboration

Communication

Performance management

Education

Bachelor’s degree in Healthcare Administration, Business Administration, Health Information Management, Public Health, or related

Master’s degree (MBA, MHA, MPH, or related) preferred

Tools

MEDITECH Expanse

Job description

Episcopal Health Services, Inc. is seeking a Director of Patient Access & Financial Clearance to provide strategic and operational leadership for front-end Revenue Cycle functions across the system.

The role focuses on building a consistent, measurable operating model for registration, eligibility, authorization governance, and patient estimates, with accountability for timely financial clearance and effective patient communication.