Strategic Director, Institutional Research & Analytics

The City University of New York; New York (NY); Hybrid; USD 126,000 - 141,000; Full time

Job summary

The City University of New York's CUNY School of Professional Studies seeks an Institutional Research Director to lead planning, data analytics, and reporting across the School. This role reports to the Executive Director of Institutional Effectiveness and oversees data-driven decision making and performance measurement.

Responsibilities include developing dashboards, managing institutional surveys, ensuring data quality, and guiding strategic analytics in a higher education setting.

Qualifications

• Bachelor's Degree and eight years’ relevant experience required.
• Graduate degree in a relevant analytic or social science discipline preferred.
• Experience in institutional research within higher education, preferably online learning.
• Knowledge of IPEDS standards and accreditation processes; CUNY data systems experience preferred.
• Proficiency with data access and querying tools (SQL), data analytics software (R, SPSS, SAS, Stata), and BI tools (Tableau).
• Programming with Python and/or R to develop advanced visualizations and dashboards.
• Experience supervising staff in data engineering, programming, analytics and visualization.
• Experience designing and conducting rigorous quantitative and qualitative analyses.
• Experience with large datasets, data warehouses, and survey development and analysis.
• Excellent communication and ability to present to diverse audiences.

Responsibilities

• Provide strategic leadership and operational oversight for the Office of Institutional Research.
• Direct research and data analytics initiatives and ensure timely, accurate information for decision‑making.
• Lead design and implementation of institutional research and assessment activities.
• Develop dashboards and data visualizations to communicate findings to stakeholders.
• Coordinate surveys and manage a data warehouse for survey results.
• Serve as liaison to University committees and promote data‑driven decision making.
• Supervise staff and provide direction to data teams.

Skills

Data analysis

Communication

Collaboration

Leadership

Problem solving

Strategic thinking

Public speaking

Diversity & inclusion

Education

Bachelor's degree and eight years’ relevant experience

Tools

SQL

Python

R

Tableau

SPSS

SAS

Stata

Job description

The City University of New York's CUNY School of Professional Studies seeks an Institutional Research Director to lead planning, data analytics, and reporting across the School. This role reports to the Executive Director of Institutional Effectiveness and oversees data-driven decision making and performance measurement.

Responsibilities include developing dashboards, managing institutional surveys, ensuring data quality, and guiding strategic analytics in a higher education setting.