Strategic Director, Clinical Operations - CA

Agence PROvidence; Santa Monica (CA); On-site; USD 180,000 - 250,000; Full time

Job summary

Providence Saint John's Medical Foundation in California seeks a Director of Clinical Operations to build robust operational infrastructure, support physicians and patients, and drive organizational performance across complex care environments.

You will partner with the Chief Executive and other leaders to budget, set goals, sustain quality and service, oversee staff and clinic managers, and align day‑to‑day operations with strategic priorities for improved patient care.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration or comparable field.
• Master's degree in Healthcare Administration, Business Administration, or comparable field; or equivalent education/experience (preferred).
• 5+ years of experience as a healthcare leader with a proven track record in healthcare management, operations and corporate functions.
• Financial, business development, complex project management, marketing, analytical, team building and collaborative skills are essential.
• Proven change management skills including crafting strategic direction and managing processes.

Responsibilities

• Lead operational infrastructure efforts to support physicians, patients, and medical group operations in California.
• Ensure long-term success through excellence in operations, outcomes, quality, service, staff and physician satisfaction, and financial viability.
• Prepare budgets, goals, and objectives with input from providers and executives.
• Supervise staff, including clinic administrators, managers and support staff.
• Hold regular staff meetings to discuss methods for improving customer service, efficiency, and performance.
• Partner with campus leadership on business operations and strategy.
• Maintain current knowledge in ambulatory care and health IT to improve care.
• Ensure accreditation and reporting standards are met.
• Coordinate with management to meet strategic goals and drive performance.

Skills

Healthcare leadership

Budgeting & financial oversight

Strategic planning

Staff development & mentoring

Change management

Education

Bachelor's degree in Healthcare Administration or comparable field

Master's degree in Healthcare Administration or comparable field; or equivalent

Job description

Providence Saint John's Medical Foundation in California seeks a Director of Clinical Operations to build robust operational infrastructure, support physicians and patients, and drive organizational performance across complex care environments.

You will partner with the Chief Executive and other leaders to budget, set goals, sustain quality and service, oversee staff and clinic managers, and align day‑to‑day operations with strategic priorities for improved patient care.